AutoZone Auto Parts

4.3
591 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Havendale Blvd in Winter Haven, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winter Haven, FL or call us at (863) 965-7811.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3500 Havendale Blvd, Winter Haven, FL
33881, United States

Hours

Reviews

4.3
591 reviews
5 stars
374
4 stars
119
3 stars
41
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.

Employee Performance

Several employees, particularly Tiara, Miguel, and Juancy, were highlighted for their exceptional service, while others were criticized for poor attitudes and lack of assistance.

Product Availability

Customers expressed frustration over stock issues, with reports of items being out of stock or not ordered as promised.

Store Environment

The store was noted for being clean and organized, but some customers reported negative experiences due to employee behavior and lack of attention.

Overall Experience

While many customers had positive experiences and appreciated the assistance, there were significant complaints about service quality and employee attitudes.
  • JR
    Joey Ruiz
    4 days ago
    1.0
    I used to come to this store a lot, but it's gone downhill. Now it seems like a no latino place, starting with the store manager who doesn't like serving Spanish speakers, and a woman in a gray shirt is the same. They used to have bilingual employees, but now everyone speaks English at night. Before, whether you went during the day or night, there were always Hispanic staff, and you felt comfortable, but that's not the case anymore unless you go during the day and Miguel or Juancy are there, who are really nice. Now I prefer to travel a bit further and go to Oreiilis, which has Hispanic staff. I don't know why they have a sticker that says "We speak Spanish" when they don't have one anymore. They've gone downhill, and it's a shame. I hope they can improve because I used to enjoy going there, but it doesn't feel the same anymore.
  • VN
    Veronica Niebla
    Nov 3, 2025
    5.0
    Me encantó el servicio que tienen todos muy amables y con mucha experiencia
  • LF
    LeMoN FoReSt
    Sep 10, 2025
    5.0
    YAY to a great Morning where the universe sent me with a dead battery to Auto Zone. Cashier Tiara B was so pleasant to help me out with the diagnostic of a dead battery and before I knew it the Assistant manager, Miguel Gonzalez was out the door and started taking my car apart to help with putting in a new one. They had no idea what my life was about that morning, but I will tell you we all had a blast at AutoZone where I couldn’t have been treated any better. I would like to tell everyone to please if you’re in Auburndale Florida to stop off at this AutoZone. Thanks so much. PS Mr. Miguel, took no time to do the job correctly With pride.
  • RR
    Ricardo Roman
    Sep 8, 2025
    5.0
    Excellent, cordial and very friendly service. Not to mention they have bilingual employees I, highly recommend this place
  • BB
    Beba Beba
    Aug 14, 2025
    1.0
    Ordered a part I call in 5 days later to see if the part arrived and they never ordered the part. Before that happened. When I walked into the store they were rude. If u dont like your job quit! Don't go to this store if u want good quality customer service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts at 3500 Havendale Blvd?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Winter Haven offer in-store pickup and delivery services?

Yes, they offer both in-store pickup and same-day delivery services for your convenience.