Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Havendale Blvd in Winter Haven, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winter Haven, FL or call us at (863) 965-7811.
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unprofessional.
Management Issues
Concerns about management effectiveness, with reports of unprofessional behavior and a decline in service quality after management changes.
Staff Knowledge
Some customers noted that while certain staff members are knowledgeable and helpful, others lack the necessary expertise to assist effectively.
Bilingual Support
Customers appreciated the presence of bilingual staff, but there are complaints about a decrease in Spanish-speaking employees.
BB
Bennet
3 days ago
1.0
When I walked in was greeted by a woman. When approaching the counter I saw an employee in a red shirt just laying on the counter. When walking around I noticed another employee just laying around. Im glad to see that this company tolerate this kind of behavior while one person is working, and the other ones get to lounge round and do nothing but be on their phones and practically sleeping. Check out the pics.
AA
Ahsley
Dec 26, 2025
1.0
I came in and was not greeted or acknowledged in any way shape or form they were too busy having a conversation. The name badge red Allen as a store manager. I would think that he should act more managerial, then. He was very unprofessional, disappointed with this store. He was unhelpful in, passed me off to some red shirt. Who was helpful in the end.
MM
Mariah
Dec 26, 2025
5.0
If Samantha wasn't there Im not sure if I'll be back i watched her handle an upset customer who had been there 3 times for brakes as the man stated he was yelling with another employee when she stepped in she was calm and collected the whole time and did not let him bring her down she remained polite throughout the whole situation and as a result the gentleman calmed down and was polite when he left.
JD
Jennifer Delong
Dec 16, 2025
5.0
I went in to get a daytime running late. Staff is so nice ever time I go in
AF
Amy Figueroa
Dec 3, 2025
1.0
Former AutoZone employee (2453)
This store became very toxic after the management change a few months ago. If you have problems with the store manager Alan K. , like I did, and report it, they treat you like a joke. They only defend him; talking to the DM or HR is useless. Honestly, he's not a bad person, but as a store manager, he's not. He's fired many people without reason, and others find out he fired them without warning. He's unprofessional. He treats you with less respect.
AutoZone is a good company; I learned a lot, but unfortunately, the management isn't good right now.
Its sad
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 3500 Havendale Blvd?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Winter Haven offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and same-day delivery services for your convenience.
Which auto parts brands can I find at AutoZone Auto Parts on Havendale Blvd?
You can find major brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of automotive products are available at AutoZone Auto Parts in Winter Haven?
They offer a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts at this location?
You can call them at (863) 965-7811 or email customer.service@autozone.com for assistance.
Is the AutoZone Auto Parts store at 3500 Havendale Blvd currently open and operational?
Yes, the store is currently open and not closed.
Where can I find other automotive repair and oil change services near AutoZone Auto Parts?
Nearby, you can visit Take 5 Oil Change or Super-Lube, both offering automotive repair and oil change services.
Are there any nearby car dealerships close to AutoZone on Havendale Blvd?
Yes, nearby car dealerships include Ctm.auto sales llc, Starstruck Auto Sales, and skyline auto sales if you're looking to buy a vehicle.
What local dining options are available near AutoZone Auto Parts where I can grab a meal?
Close by dining spots include El Oasis Mexican Kitchen for Mexican cuisine, Smokin' Jim's House of Bar-B-Q for barbecue, and Cuban Express diner for casual meals.
Does AutoZone at 3500 Havendale Blvd have a social media presence where I can follow updates?
Yes, you can follow their Facebook page at AutoZoneWinterHavenFL2453 and their Twitter handle is @autozone.