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Valvoline Instant Oil Change

4.3
(425 reviews)

Business Details

12890 West Colonial Drive, Winter Garden, FL
34787, United States
(407) 654-2107
https://store.vioc.com/fl/winter-garden/12890-west-colonial-drive

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Winter Garden.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
12890 West Colonial Drive, Winter Garden, FL
34787, United States

Hours

Reviews

4.3
425 reviews
5 stars
321
4 stars
23
3 stars
17
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, knowledge, and friendliness of the staff, although there were some reports of rude behavior from specific employees.

Speed of Service

Customers frequently noted the quick turnaround time for oil changes and other services, with many appreciating the efficiency.

Customer Experience

While many reviews highlighted positive interactions and thorough explanations, there were instances of negative experiences related to pressure tactics and mishandling of services.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were pressured into additional services.

Consistency Issues

There were mixed reviews regarding the consistency of service quality, with some customers reporting excellent experiences while others encountered significant issues.
  • SW
    Sharon Williams
    1 day ago
    5.0
    Everyone was very nice very professional and helped me in what I needed to have done. They were quick with getting me in and out for my oil change.
  • JS
    Jill Smock
    Feb 24, 2026
    5.0
    Don and his team at valvoline are awesome! Great customer service and overall experience! Highly recommend!
  • EC
    esteban colque
    Feb 19, 2026
    5.0
    Friendly and professional service. They explained the service recommendations based on my vehicle mileage. Parking is tight if more than to vehicles are waiting for service.
  • JJ
    Joshua
    Feb 14, 2026
    1.0
    What should have been routine maintenance has now resulted in a damaged oil pan and a costly repair. I cannot recommend this location to anyone. Thjs what they did to my oil drain plug, used an impact wrench and over torqued it. If I can leave 0 stars I definitely would !
  • TC
    Troy Conte
    Feb 1, 2026
    1.0
    I've been going to Valvoline since at least 2021, but this was my first time at this location, and this was the first time I've ever had a bad experience. The employee I had was Don. I appreciated the information he gave me about the services needed on my car; however, I believe a person should not be made to feel any type of way for not being able to address something right then and there. My wife's car is a 2019 Hyundai. It has a little over 70k miles on it, and it's always had conventional oil. So I pulled up, and Don asked me what oil I was using, and his response was "conventional oil on a brand new car is diabolical". I shrugged it off while he proceeded to tell me why synthetic oil is better. I thanked him for the information. Then, a little while later, he informed me that my coolant was empty. I'm not knowledgeable about cars, so I asked how to fix it. He told me about a system flush and gave me the cost of $130. I couldn't afford that right then, and there, so I told him that. I said, "ok, thanks. I can't afford to do that today." He then laughed/scoffed and shook his head, and then continued to pressure me for not being able to address the issue right there. This experience as a whole was just awful. There's a difference between educating someone and talking down to them.

Brand Certified Facts from Valvoline Instant Oil Change

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Certified March 01, 2026Yext Knowledge Graph
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