Business Details
About
RV DealerRV Repair ShopRV Supply Store
Location
Hours
Reviews
4.6
336 reviews
5 stars
273
4 stars
25
3 stars
11
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and genuine care, often feeling treated like family.
Sales Experience
The sales process was generally described as low-pressure and accommodating, with several customers highlighting the professionalism of sales staff.
Service Quality
While many reviews commended the service department for their quick and effective repairs, there were some complaints about communication and unresolved issues.
Parts Department
The parts department received positive feedback for being knowledgeable and helpful, with staff going above and beyond to assist customers.
Mixed Experiences
Some customers reported negative experiences, particularly regarding service delays and issues with warranty coverage.
- CWcameron webberJan 5, 20265.0I walked into this business without a clue of what to expect, totally new to the camper purchasing process. The first person I shook hands with was Martin Wilke, he is the kind of sales representative that is happy to help you in any way he can. He is a straight shooter, very knowledgeable in his field and truely a pleasure to work with. He gave my family and I the education we needed to make a responsible decision he was extremely patient and seems to enjoy his job.
- SJScott JarrettJan 1, 20265.0Walked in after nearly buying a motorcoach from General RVs neighbors. Ended up buying a new to us Newmar the week before Christmas. Bo and Adam were professional, efficient and a joy to work with. Will be back.
- THTammie HenryDec 25, 20255.0Very friendly and no wasted time on showing things we were not asking to see
- ECEllen cursonDec 4, 20255.0We bought our Motorhome from Independence RV in 2019. Since then it was bought by General RV. We were concerned that the service wouldn’t be as good. To our happy surprise we found the dealer to be wonderful on our recent stop. We had a couple issues heading south and called Warren our service rep and he said come on by and he will try to help us. We pulled in and within 20 minutes Joe was working on our Motorhome. Everything was corrected and explained to us in a timely fashion. They were very patient and helpful. Bud in parts was very helpful also. He found the part quickly and is shipping it to us. We couldn’t have asked for a better experience. Thank you!
- JMJJ MNov 15, 20251.0I was inquiring about a Motorhome and spoke with Tom S, a salesman. I inquired about the document fee and we spoke back and forth about it. Honestly, he became very abrasive, offensive, and rude about it and it totally turned me off to buying there. I do not need to be lectured or talked down to. I was just comparing numbers and fees etc trying to get the best and most fair deal I could. When I mentioned that I felt he was being abrasive and rude he was quite condescending and even more abrasive. I tried to change the direction of the conversation but he was still worked up and determined to lecture me about his 25 plus years of experience in the industry.
Frequently Asked Questions About General RV Center
Where is General RV Center located?
General RV Center is located at 12705 West Colonial Drive, Winter Garden, FL 34787, US.
What are the business hours of General RV Center?
General RV Center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
What services does General RV Center offer?
General RV Center is an RV dealer, RV repair shop, and RV supply store.
How can I contact General RV Center by phone?
You can contact General RV Center by local phone at +1 407-877-7878, main phone at +1 689-407-7327, or toll-free at +1 877-281-8452.
Does General RV Center have a website?
Yes, you can visit General RV Center's website at https://www.generalrv.com/rv-dealer/orlando-florida.
Is General RV Center currently open?
General RV Center is currently open and not closed.
Which nearby places can I visit for food before or after visiting General RV Center?
Nearby dining options include Sizzlin' Greens, Poke Burri and Lifting Noodles FL, Taco Norteño, and Wings of Winter Garden.
Are there any nearby automotive-related businesses around General RV Center?
Yes, nearby automotive-related businesses include Independence RVs, Cioci Auto Sales, Southern Trust Auto Group, and Classic Car Wash.
What beauty and relaxation services are available near General RV Center?
Nearby beauty and relaxation services include PAINT Winter Garden (nail salon), Moon Salon (hair salon and barber), and Love At First Sip (tea room and cafe).
Are there any recreational or specialty stores near General RV Center?
Yes, nearby specialty stores include Ultimate Carts - Winter Garden (golf cart dealer and amusement park), Pin HQ by GoPinPro (gift and hobby shop), and ABC Trailer Company (trailer and RV rentals).