AutoZone Auto Parts

4.5
183 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 5215 Hamlin Groves. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder Service, the most complete, free warning light report backed by technician-verified fixes. Whatever your DIY project, AutoZone is here to help with Proven Tough Duralast Parts, helpful AutoZoners, Free Starter and Alternator Testing, and trustworthy advice. Need a specialty tool for the job? Get one with Loan-A-Tool, just leave a refundable deposit. Visit your local AutoZone at 5215 Hamlin Groves or call today at (321) 221-6417.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5215 Hamlin Groves, Winter Garden, FL
34787, United States

Hours

Reviews

4.5
183 reviews
5 stars
153
4 stars
8
3 stars
1
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent service from specific employees like Hector and Frank, contrasted with reports of rudeness from some staff members, particularly management.

Employee Knowledge

Many customers praised the staff's product knowledge and helpfulness, especially Hector, who consistently received positive mentions for his assistance.

Store Environment

The store is noted for being clean and well-organized, with adequate staffing during busy times, although some customers reported long wait times.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about unprofessional behavior from certain employees and issues with product availability.
  • CB
    Christian Bechtold
    5 days ago
    5.0
    Super helpful staff. Great location. I want to give a special mention to Hector Perez who helped me a great deal finding the right battery and installing. He was even able to find out my old battery was under warranty so the costs were covered. Excellent experience, 5 star service from Hector!
  • AM
    Adam Magill
    6 days ago
    5.0
    Hector at the Hamlin Store in Winter Garden was a life saver! Helped me with a dead battery in the parking lot. Amazing customer service!!
  • AP
    Armando Perez
    Nov 5, 2025
    5.0
    Sandy was very helpful and professional, great customer service
  • MC
    Mauricio Costa
    Oct 23, 2025
    1.0
    We had a terrible experience with an associate at this location today (10/23/25 at 11:03 AM). We’ve always had somewhat positive experiences there, and we spend hundreds of dollars there every week there, but today….. This male employee running Register Operator #8 (from my receipt) was completely rude and dismissive (his name is bac, or bak, or something like this, black, talks low nobody knows what he’s saying). He did not make eye contact, was focused only on a personal conversation he was having with another guy behind the counter, and treated us with a lot of contempt. When we simply asked for a plastic bag for our items, he shook his head and offered no explanation or help. We got a bag from the next register. Management seriously needs to look at this—the behavior of this guy is unacceptable. I can’t even imagine what elderly people or those folks who need some additional help might have to go through.
  • IE
    Ibrahim Elsamra
    Oct 14, 2025
    5.0
    I had an outstanding experience with Hector during my recent visit to AutoZone. He went above and beyond to help me find exactly what I needed and made sure I fully understood the installation process. His professionalism, product knowledge, and positive attitude really stood out — you can tell he genuinely cares about helping customers, not just making a sale. It’s rare these days to find someone who takes that much pride in their work. Thanks to Hector, what could’ve been a stressful trip turned into a quick, smooth, and even enjoyable experience. AutoZone is lucky to have him on the team! Highly recommend asking for Hector if you stop by — he’s the kind of employee who makes you want to come back.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Winter Garden?

AutoZone Auto Parts in Winter Garden is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone at 5215 Hamlin Groves offer for customers with battery issues?

They offer free battery testing and charging to help diagnose and fix battery problems.