Auto Parts StoreCar Battery StoreAuto Accessories Store
Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 5215 Hamlin Groves. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder Service, the most complete, free warning light report backed by technician-verified fixes. Whatever your DIY project, AutoZone is here to help with Proven Tough Duralast Parts, helpful AutoZoners, Free Starter and Alternator Testing, and trustworthy advice. Need a specialty tool for the job? Get one with Loan-A-Tool, just leave a refundable deposit. Visit your local AutoZone at 5215 Hamlin Groves or call today at (321) 221-6417.
Feedback highlights a mix of excellent service from specific employees like Hector and Frank, contrasted with reports of rudeness from some staff members, particularly management.
Employee Knowledge
Many customers praised the staff's product knowledge and helpfulness, especially Hector, who consistently received positive mentions for his assistance.
Store Environment
The store is noted for being clean and well-organized, with adequate staffing during busy times, although some customers reported long wait times.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior from certain employees and issues with product availability.
CB
Christian Bechtold
5 days ago
5.0
Super helpful staff. Great location. I want to give a special mention to Hector Perez who helped me a great deal finding the right battery and installing. He was even able to find out my old battery was under warranty so the costs were covered. Excellent experience, 5 star service from Hector!
AM
Adam Magill
6 days ago
5.0
Hector at the Hamlin Store in Winter Garden was a life saver! Helped me with a dead battery in the parking lot. Amazing customer service!!
AP
Armando Perez
Nov 5, 2025
5.0
Sandy was very helpful and professional, great customer service
MC
Mauricio Costa
Oct 23, 2025
1.0
We had a terrible experience with an associate at this location today (10/23/25 at 11:03 AM). We’ve always had somewhat positive experiences there, and we spend hundreds of dollars there every week there, but today…..
This male employee running Register Operator #8 (from my receipt) was completely rude and dismissive (his name is bac, or bak, or something like this, black, talks low nobody knows what he’s saying). He did not make eye contact, was focused only on a personal conversation he was having with another guy behind the counter, and treated us with a lot of contempt.
When we simply asked for a plastic bag for our items, he shook his head and offered no explanation or help. We got a bag from the next register. Management seriously needs to look at this—the behavior of this guy is unacceptable. I can’t even imagine what elderly people or those folks who need some additional help might have to go through.
IE
Ibrahim Elsamra
Oct 14, 2025
5.0
I had an outstanding experience with Hector during my recent visit to AutoZone. He went above and beyond to help me find exactly what I needed and made sure I fully understood the installation process. His professionalism, product knowledge, and positive attitude really stood out — you can tell he genuinely cares about helping customers, not just making a sale.
It’s rare these days to find someone who takes that much pride in their work. Thanks to Hector, what could’ve been a stressful trip turned into a quick, smooth, and even enjoyable experience. AutoZone is lucky to have him on the team!
Highly recommend asking for Hector if you stop by — he’s the kind of employee who makes you want to come back.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Winter Garden?
AutoZone Auto Parts in Winter Garden is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What services does AutoZone at 5215 Hamlin Groves offer for customers with battery issues?
They offer free battery testing and charging to help diagnose and fix battery problems.
Does AutoZone provide any testing services for car starters and alternators?
Yes, AutoZone offers free starter and alternator testing in-store.
What brands of auto parts are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I order online and pick up my parts at AutoZone Winter Garden?
Yes, AutoZone offers in-store pickup and same-day delivery services for customer convenience.
Is there a tool loan program available at AutoZone?
Yes, AutoZone provides Loan-A-Tool service where you can borrow specialty tools by leaving a refundable deposit.
What should I do if I have a check engine light on my car?
You can get a free check of your check engine light with AutoZone's Fix Finder Service, which provides a complete warning light report with technician-verified fixes.
Are there any nearby places to eat around AutoZone in Winter Garden?
Yes, nearby dining options include The Pizza Press, Maple Street Biscuit Company, Chick'nCone, Abbott's Frozen Custard, and The Great Greek Mediterranean Grill, perfect for grabbing a meal before or after your visit.
Where can I find financial services close to AutoZone Winter Garden?
Nearby financial service locations include Truist Bank, Valley Bank, and Regions Bank, which can assist with banking and loans during your trip.
Are there any fitness or activity centers near AutoZone where I can work out?
Yes, MVBJJ Academy (martial arts), CYCLEBAR (cycling classes), and Hotworx (yoga and pilates) are nearby gyms where you can exercise before or after shopping at AutoZone.