Enterprise Rent-A-Car

Reviews

• TL

  Troy Longtine

  Feb 22, 2026
  5.0
  Super easy transaction. Booked last minute while on vacation in Fort Lauderdale for a day trip.
• DD

  Dave

  Feb 11, 2026
  1.0
  I see why Enterprise is the cheapest rental company. They are not reliable and the customer service is trash. I rented a SUV that was overheated. They told me to take it to this location to exchange it. When I got there, the representative told me that they couldn't exchange the vehicle. Mind you they have other SUVs sitting in the parking lot. They told me to take it to a shop to get it fixed. Hertz, Avis or Budget would have never treated a customer like this. Never again.
• BB

  Billozer0

  Feb 10, 2026
  5.0
  It was a pleasant experience from scheduling the rental online, picking up the car and returning the rental. Car (2026 Nissan Sentra) was nice, clean, and got me around my road trip and back. Joel was also nice and personable at the Wilton Manors location. Will be back again.
• DK

  David Kramer

  Feb 4, 2026
  1.0
  He progressive customer backed into my car… In a car wash! Progressive agreed to cover the claim and provide a loaner car. It took an hour and a half to get the car from the time I was picked up at the body shop shuttle to one station for paperwork and then shuttle to another station to pick up the worst car I have ever had in 50 years of renting cars… A Mitsubishi, The model of which is not made today. If you want to know How the car drives, go to a go kart track, and then add a ton of slack in the steering. It’s a disgrace the way progressive treated the whole thing and the way enterprise treated the whole thing.. While I was at the enterprise office to return the car, someone there was complaining that their car had bugs in it, and the attendant couldn’t do much about it and told him they had to go to the airport as they were the only ones who have access to the whole enterprise computer system. What a joke!
• JG

  Jim Gierbolini

  Jan 31, 2026
  1.0
  I came to this location to return a car that was picked up in Live Oak, FL and after a few minutes waiting for someone to get inside a was approached by an employee named “Mary” and right from the start she had an attitude. Even before checking everything in the computer was already telling me that I wasn’t going to be able to return the car there, that I brought it to the wrong location, that I probably needed to be returned at the airport. Then when I mentioned that the manager from the pickup location told me I could drop it off anywhere she responded that every place have different policies and I said that Enterprise offices at Lake City and Live Oak were exceptional places. Company policies had nothing to do with her attitude and lack of willingness to work and help.

Frequently Asked Questions About Enterprise Rent-A-Car