Pilot Travel Center

3.9
1192 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Wildwood, FL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
493 FL-44, Wildwood, FL
34785, United States

Hours

Reviews

3.9
1,192 reviews
5 stars
570
4 stars
281
3 stars
163
2 stars
59
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unclean showers and restrooms, with some describing them as filthy and in need of maintenance.

Customer Service

Feedback on customer service was mixed; while some employees received praise for their friendliness, others were criticized for rudeness and poor service.

Shower Availability

Many customers expressed frustration over long wait times for showers, with reports of showers being dirty or unavailable.

Fueling Issues

Several reviews mentioned problems with outdated fuel pumps and issues with card readers, leading to customer dissatisfaction.

Food Quality

Customers noted a lack of food options and some described the food as unhealthy or not fresh.
  • EL
    Elena Leto
    Oct 8, 2025
    2.0
    I booked a shower through the app and was happy to see there was no line. After waiting 20 minutes, nothing changed, and inside all the showers were open and uncleaned. The lady at the front desk said the showers were not available - very disappointing.
  • CA
    Crystal Allen
    Sep 17, 2025
    5.0
    Mary has incredible customer service skills! Mary goes above and beyond to please her customers! This store is always so clean and well stocked! All the employees are always so happy and bubbly! The manager is a man who takes pride in his establishments. Thank you for the warm welcome! Always a go to stop for me!
  • MM
    Marcos Martinez
    Aug 29, 2025
    1.0
    Crews talking and nobody clean showers I'm wating for more than 1 hours for them to clean one of those.
  • NN
    natee natere
    Aug 15, 2025
    5.0
    Cleaned it up since last visit. Good job. Food was great
  • RO
    Rahmatullah Omarzai
    Jul 24, 2025
    1.0
    Very rude customer service the lady on customers desk by name of brandt with glass and short hair is the most rude person to all customers not just me and she is scanning her own rewards card for most of customers when I asked her don’t do that she said not your business She did it to me also

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.