Enterprise Rent-A-Car

3.6
345 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Weston, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Weston location today.

Location

Enterprise Rent-A-Car
1585 N Park Dr, Weston, FL
33326, United States

Hours

Reviews

3.6
345 reviews
5 stars
184
4 stars
39
3 stars
15
2 stars
9
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Vehicle Condition

Many customers expressed dissatisfaction with the cleanliness and maintenance of the vehicles, citing issues such as dirty cars and mechanical problems.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability, including confirmed reservations not being honored, leading to significant customer frustration.

Management Concerns

Several reviews pointed to poor management practices, with specific managers receiving criticism for their handling of customer complaints and overall service quality.
  • MB
    Marcelo Barbosa
    Dec 14, 2025
    5.0
    Fifi and Shad made our reservation super easy and smooth!!! Appreciate the service at this location!!! Super recommended πŸ‘πŸ»πŸ™ŒπŸ»
  • YG
    Yvonne GB
    Dec 11, 2025
    3.0
    Excellent customer service yet the cars are dingy and quite dinged up when renting in FL!
  • JL
    Juan david Leal
    Dec 8, 2025
    5.0
    Excellent experience with Enterprise in Weston. Even though the rental cost a little more, the service was fast, smooth, and very professional. They opened right at 9:00 AM without any issues, and everything was perfectly ready for pickup. The process of picking up the car at one location and returning it at a different location was simple and hassle-free, which I truly appreciated. I am very happy with the service. It’s definitely worth paying a little extra for the peace of mind of knowing everything will go smoothly. I highly recommend this location.
  • RC
    Rich Caretsky
    Nov 27, 2025
    1.0
    This was a very bad experience. Had a reservation for a standard SUV( was told Equinox or jeep by the manager FiFi) I show up and the don't have a vehicle. They offer my a small Chevy Trax. I decline. Asked Chad to speak to the manager FiFi. I am told she is at lunch. 2:45. I said upgrade me or I will wait for the manager. All while Chad thought this was funny. I waited until 4:30. No manger. That's some long lunch. Yes I was upset and voiced my displeasure. Poorly run. Why didn't they call if they weren't going to have a rental that I reserved weeks ago. Never again Enterprise. Upper management should look at these negative reviews and see there is an issue here.
  • RF
    Robert Forte
    Nov 25, 2025
    1.0
    I must say this was a horrible experience. The location manger FiFi is inept at her job. Took a hour and half lunch break and left Chad in charge in which as he said" I don't know anything, I just work here" Need to find a more customer oriented car rental. Management needs to do a secret shop here. I should have read all the poor reviews.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Weston, FL?

We offer a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Weston?

We are open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 3:00 PM.