Enterprise Rent-A-Car

Reviews

• MM

  Màrglar Marglar

  2 days ago
  4.0
  I had a really good experience going through Nakayla at Enterprise. There was a slight hiccup when needing roadside assistance due to a flat tire on my rental but the issue was overall resolved. Nakayla was amazing and definitely saved how I was feeling with the other enterprise who handled my replacement vehicle. My rating would go from a 6/10 to a decent 8/10. Thank you Nakayla for the experience and per our discussion I would love to have you oversee my rental needs in the future.
• KR

  Kerry Roesser

  3 days ago
  5.0
  Many people assume today’s young adults are lazy or entitled. The truth is that all generations have its 50%, and every generation has a small percentage of that % who are exceptional. In my experience, many of the people who become the most successful self-starters are not always the ones who fit neatly into the usual mold. Some were probably misunderstood, labeled troublemakers, or underestimated, but they were exceptional. My guess is that Nakala, the manager at this location, is one of those people. For the first time in years, I experienced old-school customer service from someone sharp enough to be proactive and make a decision instead of hiding behind some random policy to avoid all risk and her instincts were right. I have owned several businesses over the years, including my current one, and I can say without hesitation that good customer service has always been the foundation of my success. Now more than ever, it is what separates an average company from an outstanding one. Before this experience, Enterprise was nowhere near the top of my list. After my interactions with Nakala, that changed. And this is not because she did what I wanted. In fact, I felt this way even when she could not and I was walking out the door. It was because she followed up, kept her word, used her judgment, and went the extra mile. I am writing this in the hope that someone in West Palm Beach, Palm Beach, or Palm Beach County who needs a strong employee will read this, go observe and speak with her (at Enterprise on S. Dixie Hwy ) to see what I mean. Someone should offer her a great opportunity. My own business is not the right fit, or I would. Maybe Enterprise brass will read this, along with the other reviews about her, and recognize how valuable Nakala is. They should promote her, pay her well, and continue to give her opportunities. Otherwise, my guess is that she will leave. (BTW she did not suggest or ask or anything like that to get this review. It is totally genuine)
• KE

  Katie Ezzell

  Apr 3, 2026
  5.0
  My boss had a fantastic experience with Enterprise, thanks in large part to Nakayla’s exceptional service. She was extremely helpful and communicative. Her professionalism and attention to detail turned what could have been a stressful process into a seamless one. Outstanding customer service like hers truly makes a difference—thank you, Nakayla!
• A

  ­이지훈 / 학생 / 행정학과

  Mar 14, 2026
  5.0
  super clean car, easy and fast way to return, every staff members are super kind.
• TP

  The Parisian

  Mar 10, 2026
  5.0
  Nakayla was fantastic and made the all process so easy. Will definitely return and recommend.

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