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For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Palm Beach.
Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Holly and Erica.
Speed of Service
Numerous reviews noted the quick service, with many customers being in and out in under 15-20 minutes.
Communication
Customers appreciated the clear communication regarding services and recommendations without feeling pressured.
Service Quality
While many reviews were positive about the service quality, there were some complaints about mistakes made during oil changes, such as improper sealing and incorrect oil used.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly regarding coupon issues and perceived overcharging.
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Regina Natoli
Nov 6, 2025
5.0
Wilder is the best. She communicates through the entire process and makes a chore I hate doing easy. Thank you
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E Bigdaddy
Nov 2, 2025
4.0
Had a oil change here recently. The service was excellent. No complaints. Like everything else the price is the price. If I want a cheaper price then I have to change it myself.
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caroline young
Oct 27, 2025
5.0
When I go in for my service, I am greeted with professionalism. I am informed of what may be needed for future services or even day of if I choose. The part I like best, is that I NEVER feel pressured to do anything. And unlike the dealership, I know that the staff are not making up the needed services. They do my oil change and recommend things. It makes me feel more likely to get the services with Valvoline.
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Victor Vanover
Oct 27, 2025
5.0
8 quarts in and out in under 15 minutes. Good price. Only downside is they don't perform tire rotations which are recommended at every oil change for most vehicles.
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Kanika Charles
Oct 24, 2025
1.0
I don’t even give this place a one star so I gotten an oil change in July my miles was 73000 miles I am now at 75000 miles the sticker says for me to get another oil change by 78000 miles I went there Tuesday 10/22/25 my car had 0 oil in it I was told that it’s a recall on the vehicle and they are not allowed to work on Hyundai or Kia vehicle but to all the recalls so I said if that’s the case why not turn me down this company wouldn’t even give a a complimentary top of oil they said I have to pay for service and or move my car and threaten to call the cops I stated my vehicle did not have any oil and that someone made a mistake the last time I was here either they drained my oil and didn’t refill it. I will not recommend this place to anyone I spoken with customer service and they stated that I payed for a top of oil which I did not I paid for a full service oil change and they steady giving me top of oil this place is ripping people off please please please everyone stay away from this place your car will be out of commission and if you do go here check your oil because they do now own up to there mistakes and will not help you if and when they are at fault on top of all that I been checking my oil for the since I got my last oil change and the stick is black like what did they actually do then want to threaten to call the police on me but if I was to file a civil claim I would be the bad person right