SIXT Rent a Car Palm Beach Int. Airport

Reviews

• SB

  Stace B

  2 days ago
  5.0
  SIXT rental never disappoints. I have rented from this location about 5 times now and everything from the customer service to the quality of the vehicles is always great. Special thank you to Ketsia who made our pick up so smooth, especially after a flight. Thank you! See you on my next trip!
• GT

  Gino Tabet

  Jan 6, 2026
  5.0
  The best service at Sixt is Ketsia. She was amazing, wonderful and helpful to the max. She went through the process in detail. Thank you for everything Ketsia
• RP

  Robbie Plante

  Jan 4, 2026
  1.0
  Called three times to confirm I was able to use my debit card for the protection. Just to get here at 10:30 at night and they say they wont accept certain debit cards. Why they dont tell that when someone calls asking . Was told all you need is your flight home return ticket if you're put of state. Thank you for wasting my time. Hope they go out of business
• RG

  Ron & Heather Grasso

  Jan 4, 2026
  1.0
  I had an extremely disappointing experience at this location. I was first given a vehicle with the check engine light on, which staff claimed was related to low tire pressure. I refused to take it. They then brought out a second car with even lower tire pressure and the tire pressure warning light illuminated. Instead of addressing the issue, the staff repeatedly lectured me about tire pressure, insisting it was due to a “cold spell” in West Palm Beach and that I should simply overlook the warning lights. This explanation was unconvincing and did nothing to address my concern about vehicle safety. The staff was unhelpful, argumentative, and dismissive, and the entire process took over an hour. Only after continued pushback did they finally provide a third vehicle that was acceptable. This was a frustrating and unprofessional experience from start to finish. I expect rental cars to be road-ready and staff to be solution-oriented, not argumentative. I will never rent from Sixt again, and I would caution others to thoroughly inspect any vehicle before leaving the lot.
• WN

  William Novini

  Dec 16, 2025
  5.0
  I would like to take a moment to recognize Irina Montoya, the General Manager at Sixt Car Rental, for her truly outstanding customer service. During a very stressful moment, as I was rushing to catch my flight, I accidentally left my house keys in my rental car. I was already preparing for the worst when Irina personally called me to let me know she had found my keys and assured me not to worry. Her calm, professional, and compassionate approach immediately put me at ease. She went above and beyond by taking full responsibility for the situation and happily arranging to have my keys shipped back to me without hesitation. Irina’s attention to detail, proactive communication, and genuine care turned what could have been a nightmare into a seamless and reassuring experience. It is rare to encounter someone who leads with such kindness, integrity, and dedication to customer satisfaction. Irina truly exemplifies exceptional leadership and sets a high standard for customer service. Thanks to her, I will absolutely continue choosing Sixt and recommending them to others with confidence.

Frequently Asked Questions About SIXT Rent a Car Palm Beach Int. Airport