Enterprise Rent-A-Car

4.3
2764 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Palm Beach International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Palm Beach International Airport today.

Location

Enterprise Rent-A-Car
2125 Belvedere Rd, West Palm Beach, FL
33406, United States

Hours

Reviews

4.3
2,764 reviews
5 stars
1,973
4 stars
310
3 stars
120
2 stars
85
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.

Rental Experience

Several reviews noted smooth and efficient rental and return processes, with clean and well-maintained vehicles.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of booked vehicles and poor communication regarding their reservations.

Mixed Reviews

While many had positive experiences, there were significant complaints about rude staff and unprofessional behavior at certain locations.

Vehicle Quality

Some customers experienced issues with vehicle condition, including cleanliness and mechanical problems, impacting their overall satisfaction.
  • ED
    eugenia drum
    6 days ago
    5.0
    Was treated respectfully. Great workforce from customer service, shuttle driver and car staff
  • JB
    John Browning
    Nov 7, 2025
    1.0
    Twice now we have reserved a vehicle well in advance only to show up the first time not the vehicle we had requested which we had reserved for a very specific reason. This time we showed up sorry sir we have no vehicles- none enterprise used to be quality- not anymore
  • YS
    yanina szenkman
    Nov 1, 2025
    1.0
    Our rental car had hundreds of roaches. The manager and the staff at night duty refused to help or trade our car. We had a 4 month old baby at 10 pm at night. Horrendous rude and racist behavior. Unacceptable.
  • AM
    Adrienne Marshall
    Nov 1, 2025
    1.0
    What an awful experience at the Enterprise location in West Palm Beach Airport. I’ve rented from Enterprise hundreds of times, and this was by far the worst service I’ve ever encountered. I had a reservation, but when my plane landed and I arrived at the desk, there was only one employee working and a long line of frustrated customers. I ended up waiting over an hour — 1 hour and 15 minutes — while the employee continued to help people without reservations before those of us who had booked ahead. When I finally reached the counter, I was told I needed another form of ID because, for some reason, my valid driver’s license wasn’t enough. This has never been an issue before with Enterprise. There was no apology, no accountability, and no effort to make it right. After years of loyalty, this experience has completely changed my view of Enterprise. I’ll likely never rent from them again after this.
  • LM
    Lisa Moss
    Oct 30, 2025
    5.0
    After being unable to rent a car from Hertz, Enterprise had us in a vehicle fast. Cam at the PBI counter worked hard and got us a brand new 2026 vehicle even tho we didn't have a reservation. From the counter, to pick up and drop off the whole experience was easy. Will at drop off was very helpful. Friendly and helpful employees. We are lifelong Enterprise customers.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Palm Beach International Airport?

Enterprise Rent-A-Car is located at 2125 Belvedere Rd, West Palm Beach, FL 33406, near Palm Beach International Airport.

What types of vehicles can I rent at Enterprise Rent-A-Car in West Palm Beach?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.