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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(196 reviews)

Business Details

2215 S Dixie Hwy, West Palm Beach, FL
33401, United States
(561) 833-5353

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Palm Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown West Palm Beach location today.

Location

Enterprise Rent-A-Car
2215 S Dixie Hwy, West Palm Beach, FL
33401, United States

Hours

Reviews

3.9
196 reviews
5 stars
124
4 stars
14
3 stars
7
2 stars
13
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Nakayla, Morgan, and Corey for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration.

Cleanliness

Feedback indicated mixed experiences regarding vehicle cleanliness, with some customers noting that cars were not properly cleaned before rental.

Reservation Issues

Multiple customers reported problems with reservations, including last-minute cancellations and discrepancies between confirmed bookings and available vehicles.

Overall Experience

While many customers had positive experiences, there were significant complaints about poor service and management at this location, leading to a divided perception of the business.
  • AF
    Andrea Figueroa
    Feb 19, 2026
    5.0
    Very reliable company. I had the rental for an entire month. Nakayla Is the best. Very polite, attentive and excellent communication through out. 10/10
  • SW
    Stephen Wallace
    Jan 28, 2026
    2.0
    I made the reservation for an Audi luxury suv at the location two weeks before I was to to pick it up. I arrived and was told sorry we only had midsize crossovers. I just got a sorry and a rate reduction to what those cars rent I got no compensation for your breach of contract I on got an oh well You had over two weeks to ensure the proper car was at the location. Your rep there was truly kind but the was no attempt to satisfy the difference. I should have at least gotten a discounted rate. In the future if I use enterprise at all if this happens I will cancel the car for non compliance to our agreement and walk across the street to Dantura rental car to use their services. What you did is a bait and switch and it is shameless. I will be posting this review to Yelp, Google, Amex and bookings I am disappointed for the car you provided made my disabled mother’s life difficult than it should have been.
  • LF
    Loyesha Felix
    Jan 8, 2026
    5.0
    I had an excellent experience with Enterprise, and I especially want to recognize Nakayla for going above and beyond. She was incredibly thorough, patient, and attentive throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident and taken care of before I left. Her professionalism and attention to detail truly stood out and made what could have been a stressful experience smooth and easy. Customer service like hers makes a huge difference—thank you, Nakayla!
  • GB
    Grant Black
    Jan 6, 2026
    5.0
    Nakayla made all the difference with making the entire experience a breeze. Thank you so much.
  • JB
    Jane Bain
    Dec 21, 2025
    5.0
    I rent from Enterprise quite often! Primarily from the S. Dixie West Palm Beach location. Always Exceptional Service!!! Nakaly is new to this location and she is Incredible! Professional, Personable and Proficient! Jane Bain

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in West Palm Beach offer?

They offer a wide range of vehicles including regular cars, vans, and luxury cars to fit various rental needs.

Where is Enterprise Rent-A-Car located in West Palm Beach, FL?

It is located at 2215 S Dixie Hwy, Downtown West Palm Beach, FL 33401.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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