Brand Certified
Enterprise Rent-A-Car
3.9(196 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2215 S Dixie Hwy, West Palm Beach, FL
33401, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(561) 833-5353
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/fl/downtown-west-palm-beach-41b2.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Palm Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown West Palm Beach location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.9
196 reviews
5 stars
124
4 stars
14
3 stars
7
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Nakayla, Morgan, and Corey for their exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration.
Cleanliness
Feedback indicated mixed experiences regarding vehicle cleanliness, with some customers noting that cars were not properly cleaned before rental.
Reservation Issues
Multiple customers reported problems with reservations, including last-minute cancellations and discrepancies between confirmed bookings and available vehicles.
Overall Experience
While many customers had positive experiences, there were significant complaints about poor service and management at this location, leading to a divided perception of the business.
- AFAndrea FigueroaFeb 19, 20265.0Very reliable company. I had the rental for an entire month. Nakayla Is the best. Very polite, attentive and excellent communication through out. 10/10
- SWStephen WallaceJan 28, 20262.0I made the reservation for an Audi luxury suv at the location two weeks before I was to to pick it up. I arrived and was told sorry we only had midsize crossovers. I just got a sorry and a rate reduction to what those cars rent I got no compensation for your breach of contract I on got an oh well You had over two weeks to ensure the proper car was at the location. Your rep there was truly kind but the was no attempt to satisfy the difference. I should have at least gotten a discounted rate. In the future if I use enterprise at all if this happens I will cancel the car for non compliance to our agreement and walk across the street to Dantura rental car to use their services. What you did is a bait and switch and it is shameless. I will be posting this review to Yelp, Google, Amex and bookings I am disappointed for the car you provided made my disabled mother’s life difficult than it should have been.
- LFLoyesha FelixJan 8, 20265.0I had an excellent experience with Enterprise, and I especially want to recognize Nakayla for going above and beyond. She was incredibly thorough, patient, and attentive throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident and taken care of before I left. Her professionalism and attention to detail truly stood out and made what could have been a stressful experience smooth and easy. Customer service like hers makes a huge difference—thank you, Nakayla!
- GBGrant BlackJan 6, 20265.0Nakayla made all the difference with making the entire experience a breeze. Thank you so much.
- JBJane BainDec 21, 20255.0I rent from Enterprise quite often! Primarily from the S. Dixie West Palm Beach location. Always Exceptional Service!!! Nakaly is new to this location and she is Incredible! Professional, Personable and Proficient! Jane Bain
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in West Palm Beach offer?
They offer a wide range of vehicles including regular cars, vans, and luxury cars to fit various rental needs.
Where is Enterprise Rent-A-Car located in West Palm Beach, FL?
It is located at 2215 S Dixie Hwy, Downtown West Palm Beach, FL 33401.
What are the business hours for Enterprise Rent-A-Car in Downtown West Palm Beach?
The location is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Can I book a rental car online for this Enterprise location?
Yes, you can reserve your rental car online via their reservation website.
What payment options are accepted at Enterprise Rent-A-Car Downtown West Palm Beach?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for military members?
Yes, they provide discounts for active military personnel.
What nearby car rental agencies are close to Enterprise Rent-A-Car West Palm Beach?
Nearby car rental options include ACE Rent A Car and Datura Auto Sales And Rentals, which might be convenient alternatives or complements to your rental plans.
Which nearby restaurants can I visit before or after picking up my rental car?
Joy Noodles and Asian Cuisine is a nearby Asian restaurant where you can enjoy a meal before or after your rental visit.
Are there any local grocery or market options near Enterprise Rent-A-Car for convenience?
Yes, Bedner's Farm Fresh Market and Hoffman’s Chocolates are nearby stores where you can shop for groceries or specialty foods.
What entertainment or cultural spots are near Enterprise Rent-A-Car in West Palm Beach?
Maltz Jupiter Theater, an arts and entertainment venue, and Gavlak, an art gallery, are nearby places you might want to visit before or after your car rental experience.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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