Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2377 N Military Trl in West Palm Beach offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
281 reviews
5 stars
173
4 stars
47
3 stars
24
2 stars
12
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and poor handling of customer inquiries.
Staff Competence
Several reviews highlighted issues with staff knowledge and competence, particularly regarding product returns and vehicle diagnostics, leading to customer frustration.
Positive Experiences
Despite negative feedback, many customers reported positive experiences with specific employees who provided exceptional service and assistance.
Store Operations
Customers expressed dissatisfaction with store hours and stock availability, noting discrepancies between advertised hours and actual closing times.
Product Availability
While some customers found the store had a good variety of automotive products, others complained about frequent stock shortages and the need for special orders.
- AUA Google UserNov 14, 20252.0This location hardly has inventory in stock
- RHRic HallNov 13, 20254.0Knowledge and helpful staff. While standing in line waiting to pick up my parts. I heard several non-mechanical customers ask some odd-ball questions. The staff politely answered them by educating them & suggesting the correct parts. They also, suggested for some to not try to fix, take the vehicle to a shop. 😁
- CDCristea DanielNov 6, 20255.0Had to replace a battery and Chris was great. Recommend this place and for sure ask for Chris.
- HDHarley DadawgOct 15, 20251.0Mason shouldn’t be allowed near a cash register — or a screwdriver. If I could give zero stars, I would. I bought a battery and a starter. Realized I only needed the battery. So like any sane human, I brought the starter and the battery core back. Mason — who looks like he failed out of oil change school — takes the starter but refuses to refund the core. I explained (slowly) that every battery comes with a core charge. He blinked at me like a broken dash light, then told me: “You can leave it, but you won’t get any money for it.” Buddy. That’s not a policy. That’s straight-up theft. When I told him I’d leave the battery core and receipt and come back later, he said: “No. Either bring it back later, or leave it and get nothing.” Like he’s some kind of tough guy running the register at a parts store. Then he tells me to “go ahead and complain” because he “doesn’t care if he loses his job.” Which makes sense — because he clearly doesn’t know how to do it. Mason acts like someone who’s still figuring out which end of the wrench to hold. He looks confused by basic returns. I’ve seen stripped bolts with better decision-making skills. If you’re reading this and thinking of stopping by — don’t. Unless you enjoy arguing with a slow-motion meltdown in khakis and a name tag. Corporate: this is the guy making your whole brand look stupid. Mason is a refund-denying, attitude-having, customer-losing liability. Get him out before he talks someone into putting brake fluid in their battery.
- STStephen TartagliaSep 2, 20255.0Awesome customer service
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in West Palm Beach?
The store is located at 2377 N Military Trl, West Palm Beach, FL 33409.
What are the store hours for Advance Auto Parts at 2377 N Military Trl?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including this store.
Can I recycle used motor oil and batteries at this Advance Auto Parts location?
Yes, this store offers free recycling for used motor oil and batteries. Exclusions may apply.
Does Advance Auto Parts provide curbside pickup?
Yes, curbside pickup service is available at this location.
What payment methods are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Are there any nearby automotive repair shops close to Advance Auto Parts at 2377 N Military Trl?
Yes, nearby automotive repair shops include Blue's Auto Body Inc., Paterson Collision, Montoya Group Inc., Midas, Brakes Coronado and Total Auto Repair, Palm Beach Transmission & Auto Repair, and Trail Tire Center. Customers can visit these locations for vehicle repairs after purchasing parts from Advance Auto Parts.
Where can I find shipping and courier services near Advance Auto Parts?
Nearby shipping services include the UPS Access Point location, convenient for customers needing to send or receive packages while visiting the store.
What nearby stores can customers visit for pet supplies or furniture near Advance Auto Parts?
Customers can visit Pet's Paradise for pet services and supplies, and Baer's Furniture for furniture and mattresses, both located near the Advance Auto Parts store.
Does Advance Auto Parts provide any discounts for military personnel?
Yes, they offer a 10% military discount for active duty and veteran service members.