Gerber Collision & Glass

Reviews

• IA

  Ireida Amezquita

  Mar 23, 2026
  5.0
  Eventhough insurance totaled my car as a loss and I wasn’t able to get my vehicle back, Gerber made the process so much better for me . They answered all my calls, showed me empathy and compassion, and always updated me . I knew they had the best interest in my car. Im sad I couldn’t keep her but im content in knowing Gerber wouldn’t have given me anything less than perfect back.
• TM

  tracy mccreary

  Mar 15, 2026
  5.0
  I didn't know there was a Gerber Collusion Repair in West Melbourne. I have always gone to the one on Hibiscus. Yes I am a frequently flyer, though not my fault. Any way the service was first rate, from the minute I was helped at the front desk to meeting Sandy who was in charge of my job. Sandy kept me informed on Tuesday's and Thursdays and they did a first rate job! My car looks beautiful! And I was able to leave my rental car at Gerber when I picked up my car so it wasn't a problem for me. Exceptional experience!
• CH

  Christine Hulme

  Feb 8, 2026
  5.0
  Great experience
• BE

  Boris Edwards

  Feb 3, 2026
  5.0
  My vehicle was repaired here after an accident and I had the pleasure of working with Sandy. The repair job was excellent so thanks to the techs! In addition, Sandy seemed to go above and beyond with her customer service. She called and gave updates every Friday on timelines for every step of the process, which alleviated a lot of anxiety. Thank you Sandy and Gerber Collision!
• EW

  Emilee Winston

  Dec 5, 2025
  1.0
  I have had the absolute worst experience with Gerber. I have been dealing with them since February 2025 and now I am having to get an attorney involved with enough pictures and documentation to do so. Back in February my 80k car went into their shop. Over a month later we call to get an update regarding the parts for my car. Come to find out Sandy forgets to order the parts because she wrote everything on a piece of paper instead of entering it into the computer. When the parts finally come in and I get my car into the shop, we had left the car there for about two weeks and the car smelled terrible. We had documentation from Gerber and pictures that my car was left completely clean. Come to find out as we’re dealing with the insurance company and Gerber, there was a raccoon that got into my vehicle that peed and pooped all over the car ripped my rug ripped my kids toy in the vehicle and they had the balls to make a joke about a raccoon smoking a meth pipe - noted this is an $80,000 car. To rectify the situation Casey took the car to Car detailer who couldn’t get the smell out who also wrecked the AC unit scratching the whole inside, which we then had have Kia replace. Casey paid to have my car detailed from someone that I wanted and paid for rug the was messed up. The raccoon also scratched the Leather of my vehicle. This team later on had the balls to then change their story to progressive and me that there was a bottle and a rat maybe in the car which was not true. Progressive now told me they heard three different stories from this team. After that we took the car back in it was missing some clips in the front of the bumper and it is really wobbly. They said they were going to order it and I haven’t heard from them in months. I called about three weeks ago and was promised a call back from Katie and Casey and that hasnt happened with all that has taken place. I have now decided to sue. Better have your best attorneys on stand by!

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