Many customers praised the friendly and helpful staff, particularly highlighting individuals like Scott and Naca for their professionalism and willingness to assist.
Service Speed
Several reviews noted quick service and timely repairs, although some customers experienced longer wait times than expected.
Pricing Transparency
While many customers appreciated fair pricing and value, there were complaints about perceived upselling and unnecessary recommendations for new tires.
Mixed Experiences
The business received a mix of positive and negative feedback, with some customers expressing dissatisfaction with service quality and communication.
RR
Renee Rodriguez
6 days ago
5.0
4 new tires placed. Great customer service and the best pricing! Scott is the only rep we trust
RR
renee rodriguez
6 days ago
5.0
I ordered tires early in the week and had them mounted today. Always a great experience with Scott . This is the only Good Year I will use and it is solely the customer service I receive with Scott over many years of doing business with him. This is the 3rd location I use because of him.
My whole family comes here and he takes care of us like family members
Renee
EE
Explorer
Feb 25, 2026
5.0
I recently had my vehicle serviced at the Goodyear Tire Center on SR 54 near Wesley Chapel Blvd, and the experience was outstanding from start to finish. The store, part of Goodyear Tire & Rubber Company, is clearly well-managed by Naca Rivera, who sets the tone for professionalism and customer-focused service. From the moment I walked in, I was greeted with a friendly, welcoming attitude that immediately put me at ease.
Naca and the team communicated clearly and honestly about my vehicle’s needs, explaining recommendations without any pressure. I truly appreciated the transparency in pricing and the straightforward answers to my questions. The work was completed efficiently, and everything was reviewed with me before I left to ensure I was completely satisfied. It’s refreshing to find an automotive service center that combines technical competence with genuine customer care. I highly recommend this SR 54 location to anyone looking for reliable service and a team that values integrity and customer satisfaction.
JF
Jose Falcon
Feb 11, 2026
5.0
Naca Rivera the service manager was great!! I was in and out with no complications. The entire team was very helpful and they explained in detail what service was done. Pricing was excellent, trust me from someone that knows it way around cars. Very trustworthy and knowledgeable. Thank You…. the entire team.
JK
Jeff Kozdron
Feb 6, 2026
5.0
If there was an option for six stars they definitely deserve it. My daughter came in after a scare she had on the road. Naca Rivera was very compassionate and respectful explaining the issue with her vehicle. He was in contact for an explanation and ensured his concern for her and her vehicle. The repairs required were more extensive than the shop could handle. Naca followed up with me to ensure her safe return home.
Finding an honest and trustworthy shop is difficult to say the least but the honesty and professionalism here is something that Corporate should be proud of.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service is a full-service tire and automotive repair shop providing tire services, automotive repairs, oil changes, and more.
Where is Goodyear Auto Service located?
It is located at 27342 Wesley Chapel Blvd, Wesley Chapel, FL 33544-8403, USA.
What are the regular operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Are there any holiday closures or special hours at Goodyear Auto Service?
The center is closed on holidays such as January 1, April 20, and November 27. On some holidays like May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I make an appointment online at Goodyear Auto Service?
Yes, you can make appointments through their online reservation system on their website.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they provide in-store pickup services for certain products.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
What nearby dining options are available near Goodyear Auto Service?
Nearby restaurants include Chick'n Fun for chicken dishes, Hardee's for fast food and breakfast, Dairy Queen for ice cream and fast food, Rice n Beans Puerto Rico for Latin cuisine, Arroy Thai & Sushi for Asian food, Best NY Pizza and Santos Pizza for Italian options, and Remington's Steakhouse for steaks.
What automotive-related businesses are nearby to Goodyear Auto Service?
Nearby automotive businesses include Caliber Collision for auto body repairs and detailing, Advance Auto Parts for automotive parts and accessories, Mavis Tires & Brakes for tires, Tuffy Auto Service Centers for general auto repairs, and Take 5 Oil Change for quick oil changes.
Are there nearby services that customers might find useful when visiting Goodyear Auto Service?
Yes, nearby services include UPS Access Point for shipping and courier needs, Kumon Math & Reading Center for education, Florida Medical Clinic for healthcare, S & J Alterations for sewing services, and The Hair Place for beauty and grooming.
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