Enterprise Rent-A-Car

4.1
595 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wesley Chapel, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wesley Chapel location today.

Location

Enterprise Rent-A-Car
28107 Wesley Chapel Blvd, Wesley Chapel, FL
33543, United States

Hours

Reviews

4.1
595 reviews
5 stars
407
4 stars
56
3 stars
32
2 stars
12
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Communication Issues

Customers reported poor communication regarding reservations and vehicle availability, leading to frustration and dissatisfaction.

Rental Process

While some found the rental process quick and efficient, others experienced delays and complications during pickup and drop-off.

Location Challenges

The physical layout of the Wesley Chapel location was criticized for limited parking and cramped conditions.
  • VP
    Vanessa Price
    Jan 3, 2026
    1.0
    Don't bother calling this location. No one will answer. They placed us on hold 6 times and kept hanging up. Also did it to our insurance agent.
  • LA
    Lois Alice
    Dec 24, 2025
    4.0
    Car wasn't the best in the world & they lack instruction on the operation of the vehicle, nut ev1 i dealt with was very pleasant
  • EF
    Elizabeth Fleury
    Dec 14, 2025
    5.0
    Management and staff were all friendly and outgoing at this location. Great experience overall. Easy to work with, great communication and the friendly staff made the whole experience easy and quick. The parking area and lot is a little difficult to navigate but not a big deal.
  • CA
    Carlos Arias
    Dec 10, 2025
    1.0
    I will never go back to Wesley Chapel location!
  • MH
    M. ABO HATTAB
    Dec 9, 2025
    1.0
    I’m very disappointed with the level of service I received from this company. Their communication was unprofessional, and the staff showed a clear lack of courtesy when addressing concerns. Even simple issues were handled poorly, with no real effort to find solutions or support their customers. I expected a much higher standard of professionalism, but unfortunately, my experience showed that they are not prepared to resolve problems effectively or treat customers with the respect they deserve. I would not recommend their services based on this experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Wesley Chapel offer?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Wesley Chapel?

Enterprise Rent-A-Car is located at 28107 Wesley Chapel Blvd, Wesley Chapel, FL 33543, US.