Route 60 Hyundai

Reviews

• JB

  Jennifer Bove

  Nov 17, 2025
  5.0
  I had a great experience buying a new 2025 Hyundai Elantra from Zachary, Sales Manager and Harry in Sales. Both Zachary and Harry went above and beyond any dealership I have dealt with over the past 30+ years. They were extremely knowledgeable, helpful, professional and made the whole process easy and my car was delivered to me in less than 2 hours. Plus, prompt follow up calls to ensure I was happy and to assist with any question.Harry also stopped by to return my garage remote and answer some tech questions two days later. This is the 2nd Elantra my family has purchased from Route 60 Hyundai. My son still loves his 2018 Elantra we purchased a few years ago too. I will also say that the car is extremely comfortable, great gas mileage and all the safety features is phenomenal. I had a surprise cup of coffee pop up on my screen a few days ago on my drive to Broward asking if I wanted to take a break. So cute! It made me laugh, as it sensed I was driving awhile. lol..Also, it reminds you to check the back seat too when leaving the car and lets you know if the car ahead starts moving if you delay a second at a green light. Very cool! I highly recommend Route 60 Hyundai. I love my new car so much! Thank you Zachary & Harry!
• RM

  Reesa McKenzie

  Nov 13, 2025
  5.0
  Amazing experience buying a new car here! Went to another Hyundai dealership first and they couldn’t get me what I wanted. Saw an ad for Route 60 and gave them a try…Lillian was amazing, very responsive! Hannah was able to get me a loan from Hyundai for a brand new car, exactly what I wanted! They had everything ready to go once I got there and Juan was so helpful and showed me all the features. I walked out with my new car in less than 1.5 hours! Highly recommend this dealership!
• DB

  Dany B

  Nov 11, 2025
  1.0
  Never thought id rate this place a 1. I made an appointment elsewhere for my alignment because lifetime alignments for free. Why would I go anywhere else? While handling a family thing I ask someone to take my car in to the other place. They mistakenly brought it to this service place. When he said I have an appointment at 9am they said okay and then charged $273 for alignment and oil change. While yes my person went to wrong place he could've double checked place had they said "no you dont have an appointment t". But alas no such thing happened.... I take blame from myself for not rescheduling and for my helper but when I called and said why didnt you tell him he didnt have appointment they said "Our system doesnt always work so we take all walking but its not our fault" seems like maybe they also have some blame... so I asked for manager of service James. James, who states his family owns the dealership so there's noone higher than him in the whole building, stated his employees "did nothing wrong" and "their system doesnt always work but they are equipped for walkins so why tell anyone they dont have an appointment?" Maybe that concerns you, maybe it doesnt, but for me I wont be buying my new car this year from them and I will not ever go back to this service place. Only one person there that has helped me for 8 years keep my car running but its time to move on with this new direction they are going. Its more about how it was handled more than anything and im old school customer service I guess. Customers are wrong 90% of the time but you dont admit your system doesnt work and then blame the customer. Thats just shady .....
• LF

  Lisa Fitzsimmons

  Nov 7, 2025
  4.0
  There is no “perfect” transaction when it comes to car buying… def not a favorite thing to do .. but walking in the showroom this past week was one of the better experiences and we really have to thank Juan, Kent, Wit and everyone behind the scenes from Lilly who we spoke to first when we called a week prior.. to all the prep people, because that Palisade shone so bright when we pulled off the lot! Bottom line, they met our bottom line… although we will keep everyone posted on the long-term package purchase. We are putting it out there and will chronicle all the good and bad, however it happens. We were assured that Hyundai stands by what they put in writing. I do look forward to not needing anything anytime soon. Simple and plain, this was meant to be…. They had no white / white Palisade Calligraphy on the lot when we drove over, we asked, but decided to test drive another similar to see if it was something we would like. It’s a hybrid. Lilly welcomed us and we again expressed our desire to just learn and test drive an suv. Juan came over to take us out and (wow!) a white/white WAS NOW on the premises but being prepped and not available for the test drive. Juan took us to a gorgeously deep green SUV with a black interior. He explained so much of the vehicle both inside and out that Lilly came out and said we COULD test the white/white … loved the ride and sound and color and all it has to offer, I barely got out to sign the papers! AND as i said, we were pleased with the financing even tho they never did show their work (lol!)
• TG

  Theo Generazio

  Oct 31, 2025
  5.0
  i inquired about a car online and was assisted by Lilian and she was very helpful with any questions i had. We are looking for a newer safe first car for my little sister and suggested we come down to look at some of the different options they had. My mom and sister ended up going down a couple days later and were helped by a kind gentleman named Brandon. He made them feel very comfortable and check out the different vehicles they had to offer. he was very knowledgeable and helpful with asking any questions or concerns my sister had. I would definitely recommend this Hyundai dealer and will be back once she passes her test.

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