Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist, particularly highlighting employees like Dani and Eddie.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, including tire repairs and oil changes, although there were some complaints about upselling and miscommunication.
Trustworthiness
Several reviews indicated issues with trust, citing experiences of perceived dishonesty regarding service needs and pricing, leading to mixed feelings about returning.
Efficiency
Customers appreciated the quick service and ability to accommodate urgent requests, although there were instances of scheduling issues and delays.
Pricing Concerns
While many found the prices reasonable, some customers felt misled by unexpected charges and upselling tactics, leading to dissatisfaction.
DB
Dominique barbesino
5 days ago
1.0
Things not to do when you have a nail in your tire... do not go to this good year repair shop as they will quote 3 hours labor to remove the tire and plug it. In other words l, labor time is $140/hour times 3 and you get the picture and as if this was not bad enough. You have to deal with this obnoxious young lady at the front desk swearing that it does take 3 hours to plug a tire. There are plenty other shops in Vero that will fit your flat tire unde5 40 minutes for $29.99.
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Linda Anzelc
Nov 6, 2025
5.0
You service I was given was impeccable accurate honest and friendly. Something which escapes most businesses these days. I bought all my tires at this location and I've always had the greatest experience. The service person's name was Danny and that was a female Danny I'm probably spelling the name wrong but she was everything I just wrote and more thank you so much for a wonderful experience and now a better and safer driving car. I recommend this location highly to anyone wants to enjoy the same experience I have. Once again thank you very much Danny and hope I don't see you too soon if you know what I mean. But if I do I know what to expect thank you once again.
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Paul Huchro
Nov 4, 2025
5.0
I had some tire issues with an electric vehicle, these people helped me, and did not charge me for strictly an air issue, I will buy something when I need to from them.
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Gianna Husk
Nov 2, 2025
5.0
If there were an award for best customer service at Goodyear, Dani would win it hands down! She went above and beyond helping my brother with his tires — super knowledgeable, kind, and made the whole process easy and stress-free. You can tell she genuinely cares about her customers and takes pride in what she does. Go see Dani if you want amazing service — she absolutely deserves a raise (and a trophy while we’re at it)!
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Adriana Gallo
Nov 2, 2025
5.0
I had an outstanding experience at Goodyear! The staff was friendly, professional, and quick to help from the moment I walked in. They took the time to explain what was going on with my vehicle in a way that was easy to understand, and they didn’t try to upsell anything I didn’t need. The work was done efficiently, the price was fair, and I left feeling confident in the service I received. My car drives noticeably smoother, and the quality speaks for itself. I really appreciate how they value customer satisfaction — you can tell they take pride in their work. I definitely recommend Goodyear to anyone looking for reliable, trustworthy auto service!