Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Tom and Eric.
Service Quality
While some reviews commended the quick and efficient service, others reported issues with upselling and poor workmanship, leading to dissatisfaction.
Trustworthiness
Several customers expressed concerns about being upsold unnecessary services or experiencing mishaps that raised doubts about the shop's reliability.
Timeliness
There were mixed reviews regarding wait times, with some customers appreciating the quick service while others reported long delays.
Professionalism
The professionalism of the staff was noted positively by many, although there were instances of rude behavior reported by some customers.
FA
Frank Antonucci
Dec 29, 2025
5.0
Great experience!! During an out of town trip my car broke down and I had it towed in. There were a number of issues they addressed and kept me updated on the entire process. Tom was excellent to work with. He truly cared about fixing the issue and was able to get me and family back on the road as soon as possible.
NC
Nicholas Cassara
Dec 11, 2025
5.0
Fast, honest, efficient, and friendly. Tom and Eric in the front office are awesome. I will be returning for all of my vehicle’s needs.
JB
Jack Baker
Dec 9, 2025
5.0
Fantastic customer service with a smile. Got my tires on within 30 minutes without an appointment. Highly recommend Goodyear Vero!
CC
Carmen Claudio
Oct 20, 2025
1.0
I had a warranty on my damaged tire, but they refused to replace it just because they didn’t have the exact same one. Instead, they sent me to Walmart! According to them, it was better to drive with the spare tire than to use another brand — even if it was the same size. What kind of service is that?
JM
Joshua McCue
Sep 29, 2025
5.0
I have never been more impressed with an auto mechanic shop in my life than my experience today with Goodyear Tire/Mechanics on 58th Avenue. I went in with a diagnostic reading of a supposedly burned out alternator, according to Auto Zone and was getting an estimate on replacing it. Five people ended up becoming involved with trying to figure out an answer to my problem. James, at the desk, made inquiries for me with the Jeep dealership regarding prices, warranties, etc. Could not have been more helpful. Then Tom Germain, the manager, pulled my Jeep around and had two service men along with him, diagnose the alternator again. They revved it up while the meter was attached, which was the correct way of doing it, and it yielded the results of all three (starter, battery and alternator), coming up green. Nothing wrong with my alternator! This man saved me and my son about $1600 on the price of a new alternator and labor. I am so grateful for the interest he showed in looking for a solution to my problem. He has won my business, hands down. Kudos to Tom and his team. You're the best I've ever come by, and I've been driving cars for over 50 years. Again, God bless you, Tom.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Vero Beach provide?
Goodyear Auto Service offers full-service tire and automotive repairs including tire sales, oil changes, and general auto repair services.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Friday from 7:30 AM to 6:30 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays. Holiday hours vary, with closures on certain dates and shortened hours on others.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, they provide in-store pickup services for their customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa cards.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service in Vero Beach?
Appointments can be made online through their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 1920 58th Ave, Vero Beach, FL 32966-4617, USA.
What nearby places can I visit when going to Goodyear Auto Service?
Nearby you can visit Sam's Club for bulk shopping or Walgreens for pharmacy and convenience items; both are close to the auto service center.
Are there emergency medical facilities near Goodyear Auto Service?
Yes, CareSpot Urgent Care, an emergency room and medical center, is located nearby for your medical needs.
Where can I find food or quick snacks near Goodyear Auto Service?
You can find Tex-Mex and Mexican food at Chipotle Mexican Grill and Chiplote, both located near Goodyear Auto Service.