Mixed reviews on customer service; some praised staff for being helpful and accommodating, while others reported rude behavior and poor communication.
Quality of Work
Inconsistent quality of service; some customers experienced excellent repairs, while others reported botched jobs and upselling tactics.
Timeliness
Many customers expressed frustration with long wait times, especially for simple services like oil changes and tire repairs.
Trustworthiness
Concerns about honesty and transparency; several customers felt they were upsold unnecessary services or charged excessively.
Staff Competence
Positive feedback on knowledgeable staff, particularly praising specific employees for their professionalism and assistance.
CC
Carmen Claudio
Oct 20, 2025
1.0
I had a warranty on my damaged tire, but they refused to replace it just because they didn’t have the exact same one. Instead, they sent me to Walmart! According to them, it was better to drive with the spare tire than to use another brand — even if it was the same size. What kind of service is that?
JM
Joshua McCue
Sep 29, 2025
5.0
I have never been more impressed with an auto mechanic shop in my life than my experience today with Goodyear Tire/Mechanics on 58th Avenue. I went in with a diagnostic reading of a supposedly burned out alternator, according to Auto Zone and was getting an estimate on replacing it. Five people ended up becoming involved with trying to figure out an answer to my problem. James, at the desk, made inquiries for me with the Jeep dealership regarding prices, warranties, etc. Could not have been more helpful. Then Tom Germain, the manager, pulled my Jeep around and had two service men along with him, diagnose the alternator again. They revved it up while the meter was attached, which was the correct way of doing it, and it yielded the results of all three (starter, battery and alternator), coming up green. Nothing wrong with my alternator! This man saved me and my son about $1600 on the price of a new alternator and labor. I am so grateful for the interest he showed in looking for a solution to my problem. He has won my business, hands down. Kudos to Tom and his team. You're the best I've ever come by, and I've been driving cars for over 50 years. Again, God bless you, Tom.
DS
Daniel Seijo
Aug 1, 2025
1.0
⚠️ BEWARE: Terrible Service at This Goodyear Location – Cost Me Time, Money, and Trust ⚠️ I came in for a simple flat repair—a tiny thin nail in the center of the tire. What should've been quick and routine turned into a frustrating ordeal. After waiting for hours, they patched the tire, charged me, and sent me on my way. But the tire kept leaking. I returned the next day, waited hours again, only to be told it couldn’t be patched and they tried to upsell me a new tire. I went to another shop for a second opinion and the tire was fixed. The problem wasn’t the tire—it was Goodyear’s botched repair. They used so little adhesive that the patch literally peeled off.
🚫 Unacceptable workmanship.
⏳ Wasted hours.
👎 Pushy upselling.
Do NOT trust your vehicle to this place. Save yourself the headache—go somewhere that actually knows what they're doing and values your time.
WD
Will Dujka
Jun 18, 2025
1.0
Deluca answers then hangs up. Fire that DB
CS
Claire Storts
Jun 10, 2025
5.0
Both times I have brought my car to Goodyear by Sam’s Club, I have been treated with kind, personal, professional service. My mechanic recommended this location and I can see why. My car issues were handled in a timely manner, fixed right the first time, and honestly. I highly recommend this location for new tires and excellent service.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Vero Beach provide?
Goodyear Auto Service offers full-service tire and automotive repairs including tire sales, oil changes, and general auto repair services.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Friday from 7:30 AM to 6:30 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays. Holiday hours vary, with closures on certain dates and shortened hours on others.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, they provide in-store pickup services for their customers.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa cards.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service in Vero Beach?
Appointments can be made online through their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 1920 58th Ave, Vero Beach, FL 32966-4617, USA.
What nearby places can I visit when going to Goodyear Auto Service?
Nearby you can visit Sam's Club for bulk shopping or Walgreens for pharmacy and convenience items; both are close to the auto service center.
Are there emergency medical facilities near Goodyear Auto Service?
Yes, CareSpot Urgent Care, an emergency room and medical center, is located nearby for your medical needs.
Where can I find food or quick snacks near Goodyear Auto Service?
You can find Tex-Mex and Mexican food at Chipotle Mexican Grill and Chiplote, both located near Goodyear Auto Service.