Need a rental car in Venice, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Venice location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.
Vehicle Condition
Several customers expressed dissatisfaction with the condition of the vehicles, citing issues such as receiving cars that were not as reserved, had maintenance problems, or were in poor condition.
Reservation Issues
Multiple reviews highlighted problems with reservations, including unavailability of reserved vehicles and discrepancies in pricing.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences, noting quick service, clean vehicles, and helpful staff.
HD
Heidi Dolan
6 days ago
1.0
The Venice Assistant Manager stated to me that there would be no drop off fee. She mislead me. Now I am out over $100. There is no recourse because they say they cannot fix it. Do yourself a favor and rent somewhere else. I got ripped off. (Update After Owner Response): If you want further detail you can call me. I have called / chatted at least 11 times. Please check my customer service note history. Also, I have left "escalation" messages at least 4 times. You have my cell or email if you prefer to schedule a call.
LJ
Latohya Jakes
Jan 6, 2026
5.0
Great management at us 41 enterprise manger Mike made sure everything was good I would definitely rent there again see you soon
RS
Ron Stepp
Jan 4, 2026
2.0
I will wait to see final charge for this rental before I register my complaint.
RB
Ryan Patrick Begy
Jan 4, 2026
5.0
Best location ever. Annie is great
DD
dorsalfin68
Dec 10, 2025
5.0
We had a great seamless experience with the car rental. Gus took care of us when picking the car up and when returning it. He was very professional, knowledgeable, cordial and very helpful.
We were very satisfied renting with Enterprise.