Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Thonotosassa area, turn to Safelite AutoGlass . Those in central Thonotosassa or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 11451 US Highway 301 North, Safelite AutoGlass Thonotosassa repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
504 reviews
5 stars
426
4 stars
10
3 stars6
2 stars6
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their communication skills and ability to complete jobs quickly.
Customer Experience
Overall, customers reported a smooth and easy process from scheduling to service completion, with many expressing satisfaction with the convenience of mobile service.
Installation Issues
Some customers experienced problems with the quality of installation, including misalignment of windshields and poor cleanup after service, leading to dissatisfaction.
Customer Service
While many reviews noted excellent customer service, there were also complaints about poor management responses and lack of accountability for installation issues.
- CGCarlos GonzalezJan 5, 20265.0I was genuinely impressed with Safelite’s professional operation. Their process is very well designed and easy to navigate — which honestly isn’t something you see every day with service companies. What really stood out was how quickly I was able to get an appointment. I scheduled my service in less than 24 hours, which was a very pleasant surprise. The technician ( also named Carlos) was knowledgeable, efficient, and made the entire process smooth and stress-free. From start to finish, the experience was handled professionally and exceeded my expectations. I would definitely recommend Safelite to anyone needing auto glass service.
- CTCarol TouchtonJan 2, 20265.0So while I was on the highway a rock hit my windshield. My insurance company recommended Safelite and I’m very glad they did. The process was very easy from scheduling an appointment online to dropping off my vehicle which was ready within an hour. The staff were friendly and knowledgeable and I would highly recommend Safelite
- CLCris L.Dec 26, 20255.0Staff was friendly and willing to come out on site instead of having me go to site. Since it was day before the holidays in which most places close early, I went on site instead to not inconvenience them. Location was not too far and site was very clean as well as the shop from what can be seen.
- ESE SDec 18, 20251.0I tried to use your services, I really did but you made it impossible.. I scheduled you to come out tomorrow and was having insurance cover it, but found it isn’t covered. All I wanted to know was how much it was going to cost before someone came out, can’t talk to anyone on the phone so I tried to cancel and reschedule my appointment paying for it myself- your website remembers my email and phone number and won’t let me make a new appointment it just keeps saying “waiting for verification of insurance coverage”.. so I had to cancel and go with another company all together. Never using your services again- thanks for wasting my time.
- SSs swachiefDec 18, 20251.0I am extremely dissatisfied with a recent windshield replacement at Safelite AutoGlass. The quality of work and subsequent customer service were both well below professional standards. The installation itself was handled poorly; the glass is visibly misaligned, sitting noticeably too low and offset to the right. Furthermore, the vehicle was returned in poor condition. The dashboard was littered with debris from the installation, and the new windshield was left dirty on both the interior and exterior surfaces. When I raised these concerns with the branch manager, Dave, he was dismissive. Despite being presented with photographic evidence of the misalignment, he refused to authorize a correction, claiming the fit was "within specs." It is disappointing to see such a lack of accountability and attention to detail. I expected a precise installation and a clean vehicle, but instead received substandard workmanship. I cannot recommend this location to others seeking quality glass repair.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Thonotosassa offer?
Safelite AutoGlass in Thonotosassa provides auto glass installation and repair, including windshield chip and crack repair, windshield replacement, wiper replacement, and insurance paperwork processing.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 11451 US Highway 301 North, Suites 101-103, Thonotosassa, FL 33592.
What are the operating hours for Safelite AutoGlass in Thonotosassa?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile auto glass repair services?
Yes, Safelite AutoGlass offers both in-shop and mobile service for auto glass repair and replacement in Thonotosassa.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty at Safelite AutoGlass.
What payment methods does Safelite AutoGlass accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do I need to make an appointment for services at Safelite AutoGlass?
Yes, appointments are required for service at Safelite AutoGlass Thonotosassa.
Are there any nearby places where I can shop or eat while visiting Safelite AutoGlass?
Nearby you can visit Dollar Tree for shopping and Burger King or Osmay for dining options, making your visit convenient and productive.
Are there any nearby automotive-related businesses near Safelite AutoGlass?
Yes, nearby automotive businesses include ABC Auto Glass for additional glass services and AutoZone Auto Parts for parts and supplies.
What other services in the area should I consider when visiting Safelite AutoGlass?
You might find Micro Precision Calibration useful for professional calibration services and Direct Auto Insurance convenient for insurance needs, both located close to Safelite AutoGlass.