Advance Auto Parts

4.3
393 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12114 N US Highway 301 in Thonotosassa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12114 N US Highway 301, Thonotosassa, FL
33592, United States

Hours

Reviews

4.3
393 reviews
5 stars
250
4 stars
81
3 stars
23
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers received excellent service while others reported unhelpful or rude interactions.

Knowledgeability

Staff knowledge varies; some employees are praised for their expertise, while others are criticized for lacking basic product knowledge.

Product Availability

Generally good inventory, but some customers noted that certain items needed to be ordered.

Cleanliness

Store cleanliness is mentioned positively, contributing to a pleasant shopping experience.

Pricing

Prices are considered reasonable by some, but others feel they are higher compared to competitors like Amazon.
  • BM
    barry mulkey
    4 days ago
    5.0
    Good prices, great employees !! Understood cars talk, and was friendly, helpful, and efficient at their job !!
  • BG
    Barb Goble
    Oct 31, 2025
    1.0
    First of all, I've known of this place since the day they were built and my father would frequent there often. I thought since I was close by and knew it would be any day my battery wouldn't start, I would stop by and get a new one. We'll, I'm standing in the open in front of all the empty unoccupied registers when a kid in his 20's appears at one on the end working on the screen for what seem like he was already working on something else. I kept looking over at him to see if he would acknowledge me or say "I can help you down here". Nothing came out of his mouth nor a nod other than me acknowledging can you help me. I do understand that generation and how they don't take any extra incentive or effort to apply the basic skills in customer service. Within the breif conversation with him about getting a new battery, he never move or offer to show me the one last detail he was needing even when I said "I don't know how to find it". I could understand if the store was busy but there was just me in the store. Needless to say, I walked out not even attempting to get the last detail he was needing and headed to Auto Zone. I know they provide good and better one on one customer service.
  • BR
    Brian Reade
    Oct 15, 2025
    5.0
    I have been shopping at this store for years. But yesterday was a particulary great experience. Serena was so helpful. She went above and beyond the level of good customer service this store is known for. She took time and went out of her way to help me with my battery purchase. I cannot thank Serena enough. She made my day. Thank you.
  • DD
    Dejan Dokic
    Aug 15, 2025
    1.0
    Cashier couldn't figure out how to ring up the oil and filter deal. Puter told him price and he "dunno" how to fix it. It's okay bud, cheaper on Amazon anyway.
  • DG
    Double Trouble Garage
    Aug 1, 2025
    1.0
    I called this Auto Zone thonotosassa to ask if they had a certain size freeze plug in stock, I know this is a new auto zone and it's close so I wanted to give it some buisness. I was asked for year make and model, I told the lady it was for a tractor but didn't require a model because they were universal and they probably had a pack of them somewhere, and that they only go by size, she was so confused, then asked for a part number, I said no then I was put out on extended hold until a gentleman was on the phone, I told him the same thing and he wanted a part number and I told him the same thing that there should be a box with a assortment of them they are universal, he said they didn't have anything like that, I told him that's a shame goodbye and hung up. I really don't think either one knew what a freeze plug is to be honest. Right after then I called Auto Zone zephurhills and said the same thing, the guy checked with no further questions but had none in stock, I called 2 more Rival stores and with no questions they looked up quickly and one even ordered the size I needed.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*