Business Details
About
Car Rental AgencyVan Rental
Need a rental car in The Villages, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our The Villages location today.
Location
Hours
Reviews
4.4
670 reviews
5 stars
502
4 stars
69
3 stars
34
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being courteous, professional, and helpful, even in busy situations.
Cleanliness
Several reviews noted issues with the cleanliness of the vehicles, including reports of cars being dirty upon pickup.
Reservation Issues
Numerous customers experienced problems with vehicle availability, including receiving different cars than reserved and last-minute cancellations.
Staffing Problems
A common complaint was the understaffing at the location, leading to long wait times for service.
Mixed Experiences
While many had positive experiences, there were significant negative reviews highlighting poor customer service and billing issues.
- RBRichard Brusco1 day ago5.0Great customer service. The office was packed on Monday morning. Chris took good care of me. Everyone in the office worked very hard to get everyone a car and on their way. I would do business with them again.
- TWTom WibleNov 3, 20252.0SUV insurance rental for one day thankfully. SUV wreaked of air freshener. Mentioned it to rep during walk around and gave some reason that certain cleaners are required. Bottom line, the car stunk and was not clean. They washed the outside but not the door jambs or cleaning out the pine needles from the rear hatch.
- RSRachel SanterreOct 27, 20255.0We had to rent a few cars while getting our car fixed. I would recommend this location over and over. I won't go anywhere else. This location is almost always extremely busy. The staff here is incredible and dedicated to its customers. They manage to multitask and handle each customer with care and respect. I dealt with Christopher a lot. He was extremely helpful and his customer service is 10/10.
- CMClaire MukriOct 26, 20255.0Great experience all around and primarily due to the courteous and professional staff currently working there and despite a very busy atmosphere with not a lot of in-office coverage . These guys were marvelous ! The car I received was excellent too , clean and new model.
- CRCynthia RobsonOct 21, 20255.0The Villages, FL. Sumter Landing. Cars expected returned were not there when we - and others- arrived. Preston and Chris, the 2 young men on duty were nothing short of amazing. Every disgruntled person was treated with patience, respect, and good humor. Preston won me over when he cited the well-known Seinfeld episode in response to my rant about making reservations being pointless. Chris took the time to explain the situation, which was truly beyond their control,and provided realistic answers to help us adjust our expectations. He listened and took care to get us a smaller car with ability to use my phone to navigate. We went from angry to accepting, and thoroughly enjoyed watching them listen to and help each person with respect, calm and concern. What started out as a potential disaster for our day turned into a bright spot. Bravo! Hope they find employment in the future that fully rewards their abilities
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in The Villages, FL?
At Enterprise Rent-A-Car in The Villages, FL, you can rent a wide range of vehicles including cars, vans, and luxury cars.
What are the operating hours of Enterprise Rent-A-Car in The Villages?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in The Villages offer airport pickup services?
Yes, Enterprise Rent-A-Car in The Villages offers airport pickup services for your convenience.
How can I make a reservation with Enterprise Rent-A-Car in The Villages?
You can reserve your rental car online via their reservation website at https://www.enterprise.com/en/car-rental-locations/us/fl/the-villages-0740.html.
What payment options are accepted at Enterprise Rent-A-Car in The Villages?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car The Villages location woman-owned or offers military discounts?
Yes, the location is woman-owned and offers discounts for active military members.
What is the address and contact number for Enterprise Rent-A-Car in The Villages?
The address is 1076 Lake Sumter Lndg, The Villages, FL 32162. You can contact them at +1 352-751-2417.
What nearby dining options are available when visiting Enterprise Rent-A-Car in The Villages?
Nearby dining options include Bravo's Pizza And Italian Restaurant, Bravo Pizza, and SUBWAY, where you can enjoy Italian and sandwich meals before or after your rental visit.
Are there any nearby financial or travel services near Enterprise Rent-A-Car in The Villages?
Yes, nearby financial services include Wells Fargo Advisors Financial Network, TD Ameritrade, and Citizens First Bank. For travel needs, AAA Lake Sumter Landing is conveniently close for assistance.
What local wellness and personal care services are near Enterprise Rent-A-Car in The Villages?
Nearby wellness and personal care services include Cal's Barber Shop, Signature Nails, Care Dermatology and Skin Cancer Centers, and the Rose Wellness Clinic for medical and beauty needs.