Volvo Cars Tampa

Reviews

• JR

  Jorge González Romero

  Apr 4, 2026
  5.0
  Great experience buying my car today! Big thanks to Jonathan Mitchell and Shelby for their help. They were professional, friendly, and made the whole process easy and stress-free. Highly recommend!
• AS

  Alec Strahl

  Apr 4, 2026
  1.0
  One of the most awful customer service experiences I have ever had. Anthony DeBlasio needs to be fired immediately. I bought a car less than a week ago and due to a lack of quality inspection on my used car I almost experienced a severe car accident because the engine cover on the bottom of my car tore off while I was driving on the highway. I called to ask to see what Volvo would do to help and Anthony immediately got defensive, was wildly unprofessional, accusatory and blamed me and refused to do anything to help. I was honestly astonished at his lack of professionalism. He is not fit to work in a customer service role in any capacity. He is an embarrassment and I will be filing a legal suit against Volvo cars. Do not ever buy anything from this Volvo car location or from Anthony. I have never been more disappointed in my life. Their unwillingless to even try to help in anyway or even just act like a professional in a time when I just went through a very frustrating and stressful experience is completely unacceptable. I will be making a formal complaint to corporate as well. This is not the last time you will be hearing from me.
• HW

  Hilda Walters

  Mar 10, 2026
  5.0
  After taking my 16 year old Volvo XC-60 with 105,000 miles to a local mechanic, two times within a week for loud grinding noise, they told me I needed various parts replaced so I okay’s the repair. Picked it up the next day and as soon as I cranked it and put in drive it made the exact same noise that I brought in for. Immediately went back in and told them to come listen to it. Was told it was just a normal sound. People on the street could hear it, it was that loud! I guess being a woman he thought I was deaf and couldn’t hear it. I decided to make a trip over to Volvo Cars in Tampa to have them look at it. I requested a service technician at Volvo in Tampa to take a test drive with me so he could hear the problem. As soon as I put it in gear and before I moved, he said “I know exactly what the problem is.” he told me to put it in neutral and the noise disappeared. He showed me the problem, they fixed it and I drove off in my car that sounded like it did the first day I bought it. Based on my experience, I would recommend them to anyone who wants to have their car worked on by technicians who know what they are doing and not just replacing parts that do not need replacing.
• RR

  Rachel

  Mar 6, 2026
  1.0
  Do not bother attempting to purchase from this dealership if you don’t live in the immediate area. I began working a deal with Chris on Monday to purchase a vehicle and I made it very clear from the start that I was a serious buyer, but I live 5 hours away and wouldn’t be able to make it into the dealership until Saturday. I offered to put a deposit on the vehicle to ensure it would still be there multiple times and my request was never addressed. Instead, he assured me everything was good with the deal and verified that I would be there Saturday to test drive and purchase. On Friday morning, Chris called to again verify I would be there this weekend and I told him I would be there at noon on Saturday. He told me he was holding the keys so it would be there for me and if anyone wanted to look at it he would know. Never once did he mention other interest or that I may need to make other arrangements to get there sooner. By 2pm he had texted me that they sold the car, but he could offer me another. The other car was not at all the same as the one I was trying to purchase. He then told me that they just can’t take deposits on used cars, which he never informed me of prior to this. He told me he didn’t want to do the usual sales guy thing and switch the car on me when I got to the dealership, which I suppose I should be thankful for as I really would have been unhappy if I drove 5 hours just to find out the car has sold. Regardless, it feels disrespectful to sell the car out from under me this way when I would have been there in less than 24 hours to purchase it. Don’t waste your time with this dealership like I did.
• GJ

  Gayla Jacquin

  Feb 27, 2026
  5.0
  We purchased a car from Clarissa last month and it was the best sales experience we have ever had. She was honest, patient, and made the whole process stress-free and actually fun. She said we could call her with any questions after we bought the car and when we did - she actually called back! On top of that, when I had to take it in for minor service, and while. I was waiting she saw me and remembered my husband's and my names (without knowing we would be there)! First class sales AND service. I would be remiss if I didn't mention the equally matched and exceptional customer service/treatment from Thomas in the Service Department! A dynamic duo for sure. Oh and Barbara is also an absolute asset to the dealership - she also went the extra mile to make us feel like family and recognized and chatted with me when she saw me weeks after the sale.