Enterprise Rent-A-Car

Reviews

• CV

  Craig Valentine

  Mar 31, 2026
  5.0
  This is the second time that we used Enterprise for long time vacation car rental. Our entire experience from initial reservation through return on both occasions was flawless. Customer service was great throughout and no gotcha “surprises”. We’ll definitely keep using Enterprise.
• RS

  R S

  Mar 24, 2026
  1.0
  This is the second time I have made a reservation with this location online. Every time I am allowed to make a reservation and then when I show up, they never have the car that is reserved. The first time, they found a vehicle for me but I saw many people upset that they had the same issue. Today they tried to force an upgrade not a free upgrade, to upsell a bigger vehicle. Under no circumstances should people be allowes to reserve a vehicle you don't have on the lot and if the only vehicle you have left is a bigger vehicle we shouldn't be charged given the inconvenience. I have been offered free upgrades when traveling without asking for one for no reason, yet when you run out of vehicles I have to pay for the inventory not being accurate online. Make it make sense.
• JB

  Jeffrey Bauman

  Mar 19, 2026
  1.0
  I made a reservation with Enterprise, arranged transportation, and showed up expecting a car—only to be told “we’re out of cars.” So what exactly is the point of a reservation? This wasn’t a walk-in. This was a confirmed booking that I relied on for travel plans. I was literally dropped off at your location with no backup options, no accountability, and no real solution offered. Just a shrug and a “sorry.” If you don’t actually have vehicles available, stop taking reservations. It’s misleading at best and completely irresponsible at worst. What makes it worse is the lack of urgency or care. No effort to secure a car from another location, no meaningful compensation, nothing. Just left stranded. This is the kind of experience that makes people lose trust in a brand entirely. I will not be using Enterprise again after this.
• BV

  Brian Vonderhaar

  Feb 19, 2026
  5.0
  Kait was awesome.Took care of us immediately when another company tried to scam us.She was so professional kind and friendly, and I can greatly recommend her.
• RR

  Ryan

  Feb 17, 2026
  1.0
  Made and confirmed a reservation to take a vehicle one way. Got a call almost a week later claiming that they cant do that. Extremely unprofessional that they would confirm a reservation that they cannot complete. Dont count on this place

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