SIXT Rent a Car Tampa North Dale Mabry

Reviews

• LE

  Livelife4u E

  Nov 13, 2025
  1.0
  Don't bother you won't even get a credit for canceling. Even when it's due to the airlines
• YM

  Yami Martinez

  Nov 9, 2025
  1.0
  Made a car rental reservation at 1pm didn’t receive a phone call from you guys until 2:30 and the lady who spoke with me said they didn’t have any cars Available that we could just do a Premium for more money when we already where charged $450 so we decided to just cancel, but why would you charge a card if there are no cars Available makes no sense
• JJ

  James

  Nov 7, 2025
  5.0
  Literally the best customer service I’ve ever encountered… It should be possible to give a Michelin star to a car rental because wow, thank you for that experience 🙏
• TT

  Traci Thomas

  Oct 31, 2025
  1.0
  Pro tip: before you leave the lot, take a quick video walk-around (close-ups of every panel, wheels, and pillars). Ask staff to note anything you see on the contract. Save your video for proof when you return the vehicle.
• LR

  Latoyria Robinson

  Oct 16, 2025
  1.0
  Heartless and Unprofessional Experience at Sixt Rental I’ve been a loyal customer of Sixt for months, spending thousands of dollars with them and never having a single issue—until now. While attending the viewing of my grandmother’s body, I received an absolutely disturbing and threatening phone call from one of their employees named Angela. She told me to return the rental car immediately or the police would be contacted because my driver’s license had supposedly been suspended “for two years.” That statement was completely false. I confirmed with the DMV that my license had only recently been suspended—less than a week ago—and I had even successfully extended my rental after that date. To make matters worse, I took care of the issue the same day it happened, and my license is now fully valid and in good standing. Yet, they still called me with this nonsense and treated me like a criminal. Despite calmly explaining that I was out of town due to a family death, Angela was rude, condescending, and completely lacked compassion. She made threats of “theft charges,” claimed an alert was placed on the vehicle’s tag, and showed zero empathy or professionalism. Might I add, she even hung up the phone in my face. For a company that claims to value its customers, Sixt failed miserably in this moment. No grieving customer should ever be spoken to that way. I will never rent from this company again, and I’ll make sure others know how heartless and unprofessional this location truly is—especially after all the loyal business I’ve given them. Angela, your lack of empathy and basic decency was beyond unacceptable. Sixt, you’ve lost a loyal customer after my contract is up . It actually sucks for this location because staff up under her at this location were actually respectful and kind.

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