Mister Car Wash

2.9
166 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
20306 trout Creek Dr, Tampa, FL
33647, United States

Hours

Reviews

2.9
166 reviews
5 stars
62
4 stars
10
3 stars
15
2 stars
13
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service quality, including unhelpful staff and inadequate cleaning results.

Additional Charges

Customers expressed frustration over unexpected charges for towels and tips, which they felt were unwarranted.

Equipment Issues

Frequent complaints about malfunctioning equipment, including non-working brushes and vacuums, were noted.

Membership Experience

Several reviews highlighted dissatisfaction with the membership experience, citing issues with service availability and value.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or unprofessional behavior from employees.
  • SR
    Savannah Resch
    5 days ago
    5.0
    Really great service multiple times interacting with staff. Never any issues! I do wish they had a mat-washer but I stay loyal regardless because they do a really good job and it’s conveniently located!
  • CR
    Chrissy Rowe
    Jan 4, 2026
    1.0
    No towels, no Windex, machine asked for a tip, no pre-wash and the vacuums stunk. We'll never go there again and I don't understand how they're still in business with all the other new washes. You don't know what you're getting until after you pay for the automated thing.
  • CG
    Claudee may Guico
    Dec 31, 2025
    1.0
    excuse me when did car wash ask for a $1 for towel? ive been to different car wash and never ive been charge for a towel and spray, my first time and will never come back. oh to top it off, they really have the nerve to ask for a tip lmao
  • MC
    Marisa Clemente
    Dec 26, 2025
    2.0
    I’ve had a Membership for a few months now. I typically go one time a week. Most times I go, at least one of the brushes in the car wash isn’t working. Also, there have been at least 3 occasions where I have gone, and the car wash has been completely closed during normal operating hours (not with advanced notice) due to technical difficulties or issues with the car wash. Often times my windows are still dirty after running through the car wash, and the membership is expensive for all of the technical difficulties that they seem to have.
  • JN
    Joseph Nichols
    Dec 22, 2025
    5.0
    I’ve been a customer here at Mister car wash for almost a year. I’ve received nothing but great service.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours of Mister Car Wash at Bruce B Downs?

The car wash is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. Note holiday hours may vary, including full closures on Thanksgiving, Christmas, and New Year's Day.