Mister Car Wash

4.1
751 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
12806 W Hillsborough Ave, Tampa, FL
33635, United States

Hours

Reviews

4.1
751 reviews
5 stars
461
4 stars
100
3 stars
49
2 stars
49
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported poor service and lack of assistance during the wash process.

Wash Quality

Many customers expressed dissatisfaction with the wash quality, noting that their cars often left still dirty or with scratches.

Amenities

Numerous reviews highlighted the removal of essential amenities like towels, window cleaner, and mat cleaners, leading to disappointment among regular customers.

Pricing Concerns

Customers felt that the pricing was high given the reduced services, with many stating they could find better value at competing car washes.

Membership Issues

Several long-time members reported frustration with changes in membership benefits and pricing, leading to cancellations and a shift to competitors.
  • DH
    Darnell Hooks
    Dec 26, 2025
    5.0
    Great customer service, very professional and polite 👏 👍
  • VG
    Valerie G
    Dec 26, 2025
    1.0
    Literally the worst car wash in the area. No towels, no window cleaner or interior spray, no mat cleaner, nothing….Just a quick trip through a mediocre wash and vacuums. Save your money and time. My car literally felt dirtier when I left due to being ripped off. I would give zero stars if possible.
  • NM
    Nonamus Music
    Dec 23, 2025
    1.0
    Service is trash. The employees on their phone no spray down or anything. Lame!
  • AD
    anna dong
    Dec 14, 2025
    5.0
    Im usually not one to leave reviews unless I feel strongly about them. This was the best customer service I’ve ever had at a car wash hands down. My car was covered in bird poop and after the first wash it wasn’t fully off, the manager, Christopher had helped me clean the car by hand and ran me through a couple more time to get ALL the bird poop off. Overall an incredible customer experience. Would recommend!!!!
  • JS
    Jamie Spinello
    Dec 7, 2025
    2.0
    The car wash was just “okay” not great, but the vacuums were awful….had to move to three different spots to find one to even get the most minimal suction. They charge you for a towel to wipe the car with….this was a first for me. Likely will not be returning, although the staff was nice.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Hillsborough offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, Unlimited Wash Club® memberships, single washes, and fleet accounts.