Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Kennedy Blvd. location today.
Location
Hours
Reviews
4.0
480 reviews
5 stars
313
4 stars
54
3 stars
18
2 stars
14
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly mentioning individuals like Justin, Tiffany, and Maddie.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding cancellations.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or in good condition.
Overall Experience
While many customers reported positive experiences, there were significant complaints about poor customer service and unresolved issues, leading to frustration.
Staff Recognition
Specific staff members received commendations for going above and beyond, enhancing the overall customer experience despite some operational shortcomings.
- GWGeorgina Weylie6 days ago1.0I was involved in a car accident, and the at-fault party’s insurance arranged a rental for me through this location. When I arrived, there was an issue with vehicle availability, so I had the insurance representative on the phone to help clarify the situation. What shocked me was Matty’s lack of professionalism throughout the interaction. She spoke over the insurance rep, wouldn’t listen to the explanation being given, and seemed uninterested in understanding the issue before responding. As someone with extensive professional customer service experience, her behavior tacky and unacceptable.
- MBMady BarreraNov 17, 20255.0I had the best experience with this location. They were incredibly helpful and accommodating. I love the enterprise brand but this branch blew me away with their service
- MLMark LindseyNov 11, 20251.0Terrible service. Had a reservation and they had no car. and no other options for me. I had a reservation number and showed up with luggage and they said they had no car for me. They said to "call around", no apologies, no options just a bad attitude. Avoid this location as they cannot be trusted to provide a car even when you make a formal reservation. Employees could not be bothered once they said we don't have any cars despite your reservation.
- BDBrion william dickersonNov 10, 20255.0Maddie is the G.O.A.T!! Came through for me in the clutch. I appreciate you for all you do
- AAAlex AtencioOct 21, 20255.0I highly recommend this location. The manager, "Maty" , is an excellent Lady. She treated me in a very elegant and professional manner. I can say that Matty is a queen and she treated me fantastically. I recommend anyone visiting Tampa to visit this location; they will receive spectacular service.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Tampa, FL?
Enterprise Rent-A-Car is located at 1001 W Kennedy Bvd, Tampa, FL 33606.
What types of vehicles can I rent from Enterprise Rent-A-Car on West Kennedy Blvd?
You can rent a wide range of vehicles including cars, vans, and luxury cars from Enterprise Rent-A-Car.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Saturdays and Sundays?
On Saturdays, Enterprise Rent-A-Car is open from 9:00 AM to 12:00 PM. The location is closed on Sundays.
Which payment options are accepted at Enterprise Rent-A-Car on West Kennedy Blvd?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Can I reserve a rental car online for the Tampa West Kennedy Blvd location?
Yes, you can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/fl/tampa-w-kennedy-blvd-4267.html
Are there any coffee shops near Enterprise Rent-A-Car where I can grab a drink?
Yes, Medina River Coffee Roasters and DWNTWN Social are nearby coffee shops where you can enjoy coffee and light meals before or after your car rental.
What nearby spas or salons can I visit around Enterprise Rent-A-Car?
You can visit nearby salons and spas such as Tribeca Salon South Tampa, Champagne Aesthetics, and Emily Linae for beauty and wellness services.
Are there any restaurants or bars close to Enterprise Rent-A-Car to check out after picking up a rental?
Yes, Edison: Food+Drink Lab, Frankies of Tampa, and The Outpost Tap House + Tavern are nearby dining and bar options to enjoy after your visit to Enterprise.