Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(805 reviews)

Business Details

3909 W Hillsborough Ave, Tampa, FL
33614, United States
(813) 885-5611

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tampa Drew Park location today.

Location

Enterprise Rent-A-Car
3909 W Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

4.2
805 reviews
5 stars
568
4 stars
69
3 stars
40
2 stars
27
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting individuals like Maddie, Kyle, and Manny for their exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and condition of the rental vehicles, including complaints about dirty cars and mechanical problems.

Reservation Issues

Multiple customers experienced problems with their reservations, including unavailability of reserved vehicles and lack of communication regarding changes.

Overall Experience

While many customers had positive experiences, there were significant complaints about service inconsistencies and vehicle quality, leading to mixed overall satisfaction.
  • KT
    Kimberly Tran
    1 day ago
    5.0
    I have had wonderful customer service experiences from both Kyle and Avery at the Hillsborough Ave location. They have both been attentive to detail in ensuring that my rental experience has been a smooth one.
  • MJ
    Mohammed Judeh
    2 days ago
    1.0
    Scammers. They upgraded my car and my insurance nor me approved of it and they want me to pay extra for it. They won't answer their phone for me or my insurance. Go to Hertz instead.
  • TS
    Thomas Smith
    Feb 25, 2026
    1.0
    Was asked over the phone by an employee if I wanted to be picked up at the body shop or to have the vehicle dropped off at the body shop. I chose to have them drop off the vehicle and was told it be there at 8:30. They did not drop off a vehicle at 8:30 and instead picked me up which ended up making me waste my morning
  • MM
    MaxIsBack
    Feb 16, 2026
    5.0
    Always a fan of enterprise however this location was fantastic Manny was such a pleasure to work with.. especially after a long day of travel
  • P0
    Pathfinder 007
    Feb 5, 2026
    5.0
    Enterprise goes out of its way to assure that I am happy with my car rentals. I used them almost every week and I've never had a bad experience. The manager is always asking me. Everything was OK and if I was treated fairly and professionally, thank you Enterprise for having these outstanding people working for you.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: