Enterprise Rent-A-Car

4.1
620 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Hills location today.

Location

Enterprise Rent-A-Car
10010 N. Florida Avenue, Tampa, FL
33612, United States

Hours

Reviews

4.1
620 reviews
5 stars
400
4 stars
85
3 stars
22
2 stars
22
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and going above and beyond to assist with their rental needs, particularly highlighting employees like Ruben and Kathy.

Cleanliness and Maintenance

Customers consistently noted that the cars were clean and well-maintained, contributing to a positive rental experience.

Mixed Experiences

While many reviews were positive, there were significant complaints about rude staff and poor service, particularly from management, indicating inconsistency in customer experiences.

Reservation Issues

Several customers reported problems with reservations, including unavailability of cars despite confirmations, leading to frustration and dissatisfaction.

After-Service Support

Customers appreciated the follow-up and support provided after the rental, which enhanced their overall experience.
  • MH
    Meagan Horton
    5 days ago
    5.0
    I’ve rented here twice now - once through my insurance after an accident a few years ago, and again just now through my employer as a National Emerald Executive Elite member. Shenia was an absolute pleasure to interact with during this last rental - it’s really hard to find employees with her enthusiasm and kindness these days and Enterprise should be thankful for her!
  • JA
    Joe Anthony
    Nov 1, 2025
    5.0
    I would like to thank Carly and Ruben for the great service one of the best enterprises I’ve stepped into very courteous cars were cleaned. Staff was very professional thank you Karl. Thank you Ruben for your amazing service.
  • TT
    T
    Oct 28, 2025
    5.0
    Each car has been great! affordable prices too.
  • JA
    Joel Azopardi
    Oct 26, 2025
    5.0
    This has become my preferred Enterprise location, locally. Great service and after-service follow-up! The cars are clean and well maintained, I had no issues at all. They provide a convenient after-hours drop off.
  • JS
    Joann Scott
    Oct 24, 2025
    5.0
    Needed a rental to cover for the days my dealership had my car for repairs. Due to the time of day I was stuck getting it from the Airport agency. But upon calling Enterprise the next day, they were able to close out and redo the rental ticket for less money. When I returned it I was able to take it to another office that was closer to my dealership, they also gave me a courtesy ride there so I was safe in getting to the other side of the street.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Tampa?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in Tampa.

Where is the Enterprise Rent-A-Car location in Tampa?

The Enterprise Rent-A-Car is located at 10010 N. Florida Avenue, Tampa, FL 33612.