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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(440 reviews)

Business Details

4912 W Spruce St, Tampa, FL
33607, United States
(813) 282-1680

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tampa Spruce Street location today.

Location

Enterprise Rent-A-Car
4912 W Spruce St, Tampa, FL
33607, United States

Hours

Reviews

4.2
440 reviews
5 stars
310
4 stars
38
3 stars
22
2 stars
8
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the staff for being friendly and accommodating, others reported rude and unhelpful service, particularly at the Spruce Street location.

Reservation Issues

Numerous customers experienced problems with reservations, including overbooking, lack of vehicle availability, and poor communication regarding their bookings.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the rental vehicles, including reports of dirty cars and mechanical problems.

Refund and Billing Problems

Customers frequently reported difficulties with billing, including double charges, unreturned deposits, and lack of follow-up on promised refunds.
  • BV
    Brian Vonderhaar
    Feb 19, 2026
    5.0
    Kait was awesome.Took care of us immediately when another company tried to scam us.She was so professional kind and friendly, and I can greatly recommend her.
  • RR
    Ryan
    Feb 17, 2026
    1.0
    Made and confirmed a reservation to take a vehicle one way. Got a call almost a week later claiming that they cant do that. Extremely unprofessional that they would confirm a reservation that they cannot complete. Dont count on this place
  • JV
    Juanita Vega
    Jan 16, 2026
    1.0
    They never returned my deposit and didnt even give me a reason. Until i called and they told me. It was not a good expierance at all. I rent through enterprise very often. I will no longer be doing business with them. Also the car was not vacuumed out or anything. Car was dirty inside and out.
  • TB
    Tom Brown
    Dec 7, 2025
    5.0
    The staff at the Spruce Street location was very accommodating and knowledgeable. And helped me solve a vehicle problem that I was experiencing. Also, the Enterprise car sales on Hillsborough avenue have an excellent staff with great procedures in place for finding the right vehicle from there generous inventory and getting you done quickly And that's coming from someone that was in the car industry for many years, they did a great job!
  • CB
    Cody Brightwell
    Nov 26, 2025
    1.0
    I was charged twice, repeatedly asked for a refund. I have called 10+ times and the branch manager will not reply. Terrible experience

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Tampa offer?

Enterprise Rent-A-Car in Tampa offers a wide range of vehicles including car rentals, van rentals, and luxury car rentals, along with flexible rental options and airport pick up services.

Where is the Enterprise Rent-A-Car located in Tampa, FL?

It is located at 4912 W Spruce St, Tampa, FL 33607, United States.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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