Enterprise Rent-A-Car

4.2
434 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tampa Spruce Street location today.

Location

Enterprise Rent-A-Car
4912 W Spruce St, Tampa, FL
33607, United States

Hours

Reviews

4.2
434 reviews
5 stars
307
4 stars
38
3 stars
22
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with reservations, including overbooking and not having the requested vehicles available upon arrival.

Vehicle Quality

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were dirty or had mechanical issues.

Communication Problems

Customers reported inconsistent communication regarding reservations and requirements, leading to confusion and frustration.

Location Convenience

The location was noted for its convenience, especially for those needing to rent outside the airport without incurring additional fees.
  • AM
    AJ Micalizzi
    Oct 16, 2025
    5.0
    These people are the best and easiest to talk to. Taylor, Connor, and Austin are amazing so if you’re dealing with them you’re in great hands!
  • BM
    B Morgan
    Aug 23, 2025
    5.0
    I need a rental for a couple of days while my vehicle was in the shop. The staff here is amazing and got me in and out. However, the car needs to be retired.
  • RS
    Rick S.
    Aug 7, 2025
    5.0
    Called from hotel to check on reservation & Justin at local location answered & confirmed reservation. Few minutes later I was there & Justin took care of getting my car like the Pro he is. He even helped me to get my phone connected w car display for GPS. He went over everything, looked over outside of car, noted the fuel, & off to the races - thank u for taking care of me Justin Williams,a great service. This location is just outside airport. 1st stop one of my favorite restaurants (cuban) for many years in Tampa see the pic.
  • HR
    Heather Rivera
    Jul 23, 2025
    1.0
    Terrible I go to pick my vehicle up and was told . Im sorry we have no vehicle for you we sold out. Don't ever go to this location.
  • MW
    Matt Wise
    Jul 10, 2025
    4.0
    We had reservations at the Tampa airport and they got completely fouled up. I even called enterprise the day before to make sure it would be okay to use my credit card. But put the rental in my wife's name, actually would be the one driving it, and they said, I could once at the airport. They took my license and Credit card and her license and then told us to pick out a car. But they wouldn't let her leave with the car after I had already left to go to work because her license did not match the payment.Information. i asked the gentleman using my wifes phone to please call upstairs and verify that his associate had seen my license and credit card. But for some reason, they were unable to help. We ended up renting from the spruce location at the end of the runway but outside of the airport, and they were fantastic and really made up for our troubles that the airport location caused. We will NEVER rent from the Enterprise at TPA again. We'll instead go to the Spruce location where they actually know what they're doing and know about customer service. Bravo to the manager at the Spruce location.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Tampa offer?

Enterprise Rent-A-Car in Tampa offers a wide range of vehicles including car rentals, van rentals, and luxury car rentals, along with flexible rental options and airport pick up services.

Where is the Enterprise Rent-A-Car located in Tampa, FL?

It is located at 4912 W Spruce St, Tampa, FL 33607, United States.