Enterprise Rent-A-Car

4.0
315 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Town & Country location today.

Location

Enterprise Rent-A-Car
7902 W. Hillsborough Ave., Tampa, FL
33615, United States

Hours

Reviews

4.0
315 reviews
5 stars
209
4 stars
29
3 stars
8
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and attentive staff, others reported unprofessional behavior and poor communication, leading to frustration.

Reservation Issues

Multiple reviews highlighted problems with vehicle availability, including instances where customers arrived for reserved cars only to find none available.

Vehicle Quality

Feedback varied on vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported issues such as unpleasant odors and mechanical problems.

Efficiency

Customers appreciated quick rental processes at times, but many expressed dissatisfaction with long wait times and disorganization during peak hours.
  • BG
    brinton gatson
    4 days ago
    5.0
    Emma was great and showed a lot of professionalism and patients , and went out her way to get me in a car I was ok with, thanks again Emma
  • DG
    Dayana Gordillo
    Dec 31, 2025
    5.0
    Always always great customer service. The staff in the Hillsborough Avenue location, is kind and very attentive. Thank you for taking care of our needs. Cheers and a Happy 2026b
  • SB
    Suzie Burns
    Dec 30, 2025
    2.0
    The staff is nice HOWEVER . . . they put strong smelling cleaner in the car when you pick it up. Then about 2 hours later it wears off and the pot smell is overwhelming. They had to have known this and covered it up. It's making me sick. Very disappointed and now all my stuff smells like stinky weed. Nasty.
  • CH
    Carol Holanda
    Dec 3, 2025
    5.0
    Carolina truly saved our day! She stayed later than her scheduled hours to help us with the rental car, and her kindness and patience made all the difference. She was incredibly friendly and attentive. I can’t thank her enough! Highly recommend her.
  • WF
    Wayne Fernandez
    Nov 22, 2025
    1.0
    I rented many times previously from Enterprise. My last two rentals have been very disappointing. My recent rental, I had noise and vibration issues with the Expedtion I rented. It was a nightmare to get the vehicle switched out. Had to find a replacement vehicle on my own loosing nearly 8 hour on my trip between numerous calls to Enterprise Customer Service ( No customer service was provided) And calling Enterprise location trying to locate a vehicle because Customer Service apparently has no way to contact their branch!! Extremely Frustrating!! I’ve for a supervisor to contact me. Over a week later I haven’t heard from anyone! I’m done!!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car at Town & Country in Tampa offer?

They offer a wide range of vehicles including car rentals, van rentals, luxury car rentals, and airport pick up services, with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car at 7902 W. Hillsborough Ave.?

Monday through Friday, they are open from 8:00 AM to 5:30 PM; Saturday from 9:00 AM to 12:00 PM; and they are closed on Sundays.