Enterprise Rent-A-Car

3.2
136 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tampa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Nebraska Avenue location today.

Location

Enterprise Rent-A-Car
608 N Nebraska Ave, Tampa, FL
33602, United States

Hours

Reviews

3.2
136 reviews
5 stars
69
4 stars
5
3 stars
3
2 stars
4
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff praised for being friendly and helpful, while others were reported as rude and unprofessional.

Reservation Issues

Numerous complaints about reservations not being honored, leading to significant inconvenience for customers.

Vehicle Condition

Concerns raised about the cleanliness and maintenance of vehicles, with reports of dirty cars and mechanical issues.

Staff Efficiency

Some customers experienced long wait times and poor organization, particularly during busy periods.
  • LT
    Latrina Trina
    6 days ago
    5.0
    Mr Cevert n the young man Chris is awesome amazing customer service n Great professional people words can’t explain how Great they are , keep up the good work guys Enterprise can always get my money
  • MC
    Matt Caporale
    Jan 5, 2026
    5.0
    Staff was very friendly and helpful even as they worked with a line of customers. I came out to a clean car that was ready to go. I would use this location again especially since it’s in walking distance.
  • LL
    lynn lawry
    Dec 26, 2025
    1.0
    I reserved a car four days in advance and even called the morning of pickup to confirm everything was set. No one mentioned any inventory issues. When I arrived to pick up the car, I was told there were no vehicles available. If they couldn’t honor the reservation, I should have been notified during my confirmation call or before I showed up. This was a huge inconvenience and completely unreliable.
  • IG
    Inge Gao
    Dec 20, 2025
    1.0
    If I could there would be no star at all. Waited TWO FREAKING HOURS to pick up a car. The employee said herself Saturday is one of the busiest time, but they don’t schedule enough staff to manage the situation.
  • DV
    Dennis Vargas
    Dec 5, 2025
    1.0
    Savanna, the manager is heartless and incompetent. I unfortunately was rear ended so needed a vehicle and was set up with them by the insurance. I received a Nissan Sentra that was already dirty, had writing with white marker on the rear windows, and smelled like cigarettes from day one. When I asked her, was she aware of the vehicles condition prior to renting it to me, She said yes, in a roundabout way. When I asked for a replacement vehicle, she said there was nothing she could do other than upscale me to a more expensive vehicle. I asked her to find me a replacement vehicle from a different location and she refused saying it’s not her responsibility. I drove one hour north just to drive another hour south back home after being told to go screw myself basically… Take away from this scenario do not accept a vehicle that you’re not 100% comfortable with its conditions. Enterprise corporate is not any better. There’s literally no accountability or customer service to be spoken of. I wish I wasn’t in this situation to begin with. If my health concerns get worse, I will be going to seek medical treatment and providing them the bill.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Tampa, FL?

Enterprise Rent-A-Car is located at 608 N Nebraska Ave, Tampa, FL 33602.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.