Advance Auto Parts

4.4
352 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8317 Rustic Dr in Tampa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8317 Rustic Dr, Tampa, FL
33634, United States

Hours

Reviews

4.4
352 reviews
5 stars
249
4 stars
49
3 stars
28
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Christian, Aaron, and Javier for their outstanding service.

Inconsistency

Several reviews highlighted issues with inconsistent service and product availability, including wrong parts being sold and difficulties with warranty claims.

Store Environment

The store was generally described as clean and well-organized, although some customers noted that staff could be distracted or unresponsive at times.

Product Availability

While many customers found the store had a good selection of parts, there were complaints about certain items being out of stock or incorrect parts being provided.
  • SR
    Simon Roese
    5 days ago
    5.0
    Super friendly bunch and very easy to talk to store was very clean
  • DD
    Day
    6 days ago
    5.0
    Buen servicio 👌🏻👌🏻👌🏻
  • AR
    Alejandro Rodríguez
    Nov 12, 2025
    5.0
    Excellent service, he's a very attentive young man and knows his job.your name is Cristhian
  • IV
    isaac vasquez
    Sep 11, 2025
    1.0
    Two years ago, I bought a battery for my 2008 GMC Savana at this auto parts store, which came with a three-year warranty. After about a year and a half, the battery started failing, so I went back to the store to claim the warranty. They hooked it up to a testing device and told me the battery was in “excellent condition” and couldn’t be replaced. A week later, I returned to the store and spoke to different employees. This time, I didn’t mention the warranty and simply said the battery was failing. The employee used the same device and told me the battery was damaged and unusable, recommending I buy a new one. When I showed them the receipt and explained that the battery was still under its three-year warranty, having only been used for a year and a half, they refused to replace it, claiming the battery was “older than that.” The inconsistent diagnostics and terrible customer service make this store completely unreliable. I wouldn’t recommend it to anyone.
  • CC
    Carlos
    Sep 11, 2025
    1.0
    On Thursday, September 11, 2025, I had the worst experience at an auto parts store in Tampa. I provided the VIN for my 2022 Kia to purchase brake pads, but they sold me the wrong ones at an outrageously high price. At first, the pads seemed to fit, but when I drove, the steering wheel started shaking dangerously, putting my life, my daughter’s, and my wife’s in jeopardy. When I returned to the store to file a complaint, with clear evidence they’d sold me the wrong product, their response was unacceptable. The employee, a Hispanic man working the afternoon shift, told me their computer recommended those pads and that they couldn’t replace them. He was rude and dismissive, even pointing to the door and telling me to leave. To make matters worse, his only “solution” was to offer me different pads at a lower price, which was even more insulting. This store is not only unprofessional but also endangers customers by selling incorrect parts and providing abysmal service. I wouldn’t recommend this place to anyone.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*