Advance Auto Parts

4.5
280 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5902 S Dale Mabry Hwy in Tampa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5902 S Dale Mabry Hwy, Tampa, FL
33611, United States

Hours

Reviews

4.5
280 reviews
5 stars
208
4 stars
38
3 stars
18
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Kirk, Pablo, and Casey for going above and beyond to assist with various car issues.

Product Knowledge

Several reviews noted the staff's extensive knowledge about auto parts and repairs, with specific mentions of employees providing detailed guidance and recommendations.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service, especially for battery replacements and other urgent needs, often noting that they were in and out in a timely manner.

Store Management

Feedback on management was mixed, with some praising the leadership for fostering a helpful environment, while others expressed dissatisfaction with certain management practices.
  • SQ
    Sally Ann Quinn
    Oct 30, 2025
    5.0
    I rarely find myself in an auto parts store but today a needed a windshield decal scraper. Jake found me a Permatex scraper with interchangeable plastic blades and some Goof Off adhesive remover. Just the ticket:)
  • CE
    Christian Embrey
    Oct 30, 2025
    5.0
    I went to get a new battery today and Casey helped me out at the register. He was upfront with the options for my 4Runner and got me squared away. He replaced the battery and cleaned off the corrosion from my old one and even took the old one to be recycled. Will definitely go back next time I need anything for my car!
  • MH
    Mina “Shogun” Hanna
    Oct 27, 2025
    5.0
    I had an amazing experience thanks to Louis and Kerk. They went above and beyond to help me with my car headlights. Not only did they make sure I had the right bulbs, but they also patiently guided me step by step on how to install them myself. That kind of support is rare, and it gave me confidence to handle it on my own in the future. What impressed me even more was their dedication they stayed after hours just to make sure everything was done right and I was taken care of. Their professionalism, kindness, and willingness to go the extra mile truly set them apart. If you ever need help with your car, I highly recommend this advanced auto parts location. Ask for Louis and Kerk they’ll take great care of you!
  • CW
    Carson Williams
    Oct 25, 2025
    5.0
    Luis Bultron went above and beyond, twice!!! Lending me his own personal tools, Luis helped me service both my cars in the parking lot! Completely went above and beyond!
  • AN
    abu nariman
    Oct 6, 2025
    5.0
    It is uncommon for me to leave public reviews, but my recent experience with Kirk at Advance Auto Parts was of such high caliber that it deserves formal recognition. I have dealt with countless retail and service professionals over the years, and few demonstrate the depth of product knowledge, composure, and genuine professionalism that Kirk displayed throughout our interaction. I initially stopped in for a set of wiper blades, a basic errand, or so I thought. Kirk immediately located the correct fitment for my vehicle, verified compatibility against model specifications, and then proceeded to install them personally. He executed the task with methodical precision, ensuring proper tension and alignment, and even checked the sweep pattern to confirm even contact. It was an act of attention to detail that one rarely encounters in modern retail. As we spoke further, I mentioned upcoming maintenance I planned to perform myself. Without hesitation, Kirk offered a series of well-reasoned product recommendations that demonstrated real technical fluency. He suggested Pennzoil Ultra Platinum, explaining its synthetic formulation derived from gas-to-liquid technology and its capacity to maintain molecular stability under high thermal stress. He then recommended NGK spark plugs and a quality air filter, outlining how each component affects ignition efficiency and overall engine health. The entire exchange was rooted in data, not persuasion, a hallmark of someone who actually understands the craft. Perhaps most impressive, however, was Kirk’s guidance regarding the Advance Auto Parts loaner tool program. Rather than simply pointing me to the shelf, he explained which tools would be required for the job, from the correct socket sizes and extensions to the proper torque wrench range. He even walked me through the rental process, how to check the tools out, return them, and ensure they were properly calibrated for accurate torque values. This was not just retail assistance; it was a miniature masterclass in self-sufficiency and precision maintenance. He discussed the benefit of using a torque wrench with a narrow tolerance to avoid thread damage during spark plug installation and recommended a plug socket with a rubber insert to prevent electrode cracking. That level of specificity, down to tool design and application technique, is something I have only encountered in professional garages or among seasoned technicians. What stood out most was the composure with which Kirk handled the entire conversation. His tone was courteous, deliberate, and informed, never hurried, never dismissive. He balances customer rapport with technical authority in a way that builds trust instantly. In a marketplace often dominated by indifference, Kirk operates with purpose and quiet confidence. If I were evaluating this location through a corporate lens, I would consider Kirk a high-value associate, one who directly enhances brand credibility and customer retention. His understanding of both product and process makes him an ambassador for what Advance Auto Parts should represent: reliability, technical precision, and a genuine commitment to the customer experience. From product recommendations to installation guidance and rental tool education, Kirk provided a level of service that was frankly closer to concierge grade than retail standard. The experience left me both better equipped and better informed, which is the hallmark of true service excellence. Advance Auto Parts leadership should take note. Professionals like Kirk are the difference between transactional business and repeat loyalty. He did not just sell me parts; he added measurable value to my understanding of vehicle maintenance. In short, this was not a store visit. It was a benchmark example of how expertise and integrity combine to elevate a simple errand into a genuinely positive experience.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*