Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Tallahassee. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Tallahassee today!
Location
Hours
Reviews
3.9
272 reviews
5 stars
160
4 stars
32
3 stars
20
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were criticized for rudeness and lack of professionalism.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, with issues ranging from cleanliness to mechanical problems.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles, leading to long wait times and dissatisfaction among customers.
Executive Treatment
Executive members reported inconsistent service and lack of benefits at the Tallahassee location compared to other branches.
- NDNiurka DiazNov 24, 20251.0Very Bad Experience. I switched from using another big great company to use National, well bad decision, this is not a good company focus con customer service. Dirty car rented in Tallahassee location, we breath dirtiness and bad smell for 5 hrs trip, no mats in the floor, exterior car and tires like they did a deep mud car road, the Auto Car navigator did not work for apple or android, and when I asked to be exchanged at my destination in Tampa city,when I showed up next day, the manager himself did not take the time to look at the computer where the case was directed to his location to exchange the car, he just open the door to get me out of the location and send me to reaolve my situation someplace else, no a call or guidance ...nothing...so if you re luck with a car fine but if ypu have issues do not expext this company to reaolve it. 5 interaction even one escalation over the phone and I am for an entire week paying an expensive dirty car that does not even work its navigator.
- LOLANI OCTNov 20, 20255.0I want to express my deepest gratitude and appreciation for national car rental, especially Lara Roberto. She made me feel valued and I love the way she handled my situation with care and compassion. Looking forward to my next reservation.
- DTDavid ToddNov 10, 20255.0Toni and team were amazing! Thank you!!
- LWLinda WeisenauerNov 6, 20255.0Will always use National!!
- RMRobert McMurryOct 6, 20255.0I have been traveling to Tallahassee for the last two months. My travel days are sometimes long, but have to say when I arrive at the National Car Rental in Tallahassee FL International Airport, Toni and Blaze makes the trip more uplifting with their amazing customer service. I observe how hectic it can be with so many customers in town for the college football games, these two definitely always have a smile on their faces and do their best to make sure every National customer is satisfied! I travel a lot for work and National is my go to for rental cars, these two customer service representatives are some of the best for National Car Rental!
Frequently Asked Questions About National Car Rental
Where is National Car Rental in Tallahassee located?
National Car Rental is located at 3300 Capital Cir SW, Tallahassee, FL 32310, USA.
What are the operating hours of National Car Rental in Tallahassee?
National Car Rental operates Monday through Friday from 7:00 AM to 11:59 PM, and on Saturday and Sunday from 7:30 AM to 11:59 PM.
Which payment options are accepted at National Car Rental in Tallahassee?
National Car Rental accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I skip the counter when renting a car at National Car Rental in Tallahassee?
Yes, you can skip the counter by using the National app with the Emerald Club to choose any car in the aisle and manage your rental.
What types of car rentals does National Car Rental in Tallahassee offer?
They offer economy car rentals, luxury car rentals, and general rental cars including truck rentals with airport pick up service.
Does National Car Rental provide any special discounts?
Yes, they offer discounts for active military members.
How can I make a reservation at National Car Rental in Tallahassee?
Reservations can be made online via their website at https://www.nationalcar.com/en/car-rental-locations/us/fl/tallahassee-international-airport-55pr.html.
Which car rental agencies are located near National Car Rental in Tallahassee?
Nearby car rental agencies include Budget Car Rental, Enterprise Rent-A-Car, Alamo Rent A Car, Dollar Rent A Car, Hertz, Avis Car Rental, and Thrifty Car Rental.
What nearby airport can help customers access National Car Rental in Tallahassee?
Tallahassee International Airport is nearby and provides convenient access to National Car Rental for travelers.
Are there any nearby attractions a customer can visit before or after renting a car at National Car Rental in Tallahassee?
Yes, customers can visit the TLH Aviation Museum, Florida State University, or enjoy a coffee at The Coffee Bean & Tea Leaf nearby.