National Car Rental

3.9
272 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Tallahassee. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Tallahassee today!

Location

National Car Rental
3300 Capital Cir SW, Tallahassee, FL
32310, United States

Hours

Reviews

3.9
272 reviews
5 stars
160
4 stars
32
3 stars
20
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others were criticized for rudeness and lack of professionalism.

Vehicle Condition

Several customers reported receiving dirty or poorly maintained vehicles, with issues ranging from cleanliness to mechanical problems.

Reservation Issues

Frequent complaints about unavailability of reserved vehicles, leading to long wait times and dissatisfaction among customers.

Executive Treatment

Executive members reported inconsistent service and lack of benefits at the Tallahassee location compared to other branches.
  • ND
    Niurka Diaz
    Nov 24, 2025
    1.0
    Very Bad Experience. I switched from using another big great company to use National, well bad decision, this is not a good company focus con customer service. Dirty car rented in Tallahassee location, we breath dirtiness and bad smell for 5 hrs trip, no mats in the floor, exterior car and tires like they did a deep mud car road, the Auto Car navigator did not work for apple or android, and when I asked to be exchanged at my destination in Tampa city,when I showed up next day, the manager himself did not take the time to look at the computer where the case was directed to his location to exchange the car, he just open the door to get me out of the location and send me to reaolve my situation someplace else, no a call or guidance ...nothing...so if you re luck with a car fine but if ypu have issues do not expext this company to reaolve it. 5 interaction even one escalation over the phone and I am for an entire week paying an expensive dirty car that does not even work its navigator.
  • LO
    LANI OCT
    Nov 20, 2025
    5.0
    I want to express my deepest gratitude and appreciation for national car rental, especially Lara Roberto. She made me feel valued and I love the way she handled my situation with care and compassion. Looking forward to my next reservation.
  • DT
    David Todd
    Nov 10, 2025
    5.0
    Toni and team were amazing! Thank you!!
  • LW
    Linda Weisenauer
    Nov 6, 2025
    5.0
    Will always use National!!
  • RM
    Robert McMurry
    Oct 6, 2025
    5.0
    I have been traveling to Tallahassee for the last two months. My travel days are sometimes long, but have to say when I arrive at the National Car Rental in Tallahassee FL International Airport, Toni and Blaze makes the trip more uplifting with their amazing customer service. I observe how hectic it can be with so many customers in town for the college football games, these two definitely always have a smile on their faces and do their best to make sure every National customer is satisfied! I travel a lot for work and National is my go to for rental cars, these two customer service representatives are some of the best for National Car Rental!

Frequently Asked Questions About National Car Rental

Where is National Car Rental in Tallahassee located?

National Car Rental is located at 3300 Capital Cir SW, Tallahassee, FL 32310, USA.

What are the operating hours of National Car Rental in Tallahassee?

National Car Rental operates Monday through Friday from 7:00 AM to 11:59 PM, and on Saturday and Sunday from 7:30 AM to 11:59 PM.