Customer Service
Many customers praised the staff for their professionalism, attentiveness, and willingness to go above and beyond, particularly highlighting individuals like Griffin Stauffer, Charissa Mason, and Becky Douin.
Sales Experience
The sales process was frequently described as seamless and enjoyable, with multiple customers noting the helpfulness and knowledge of sales representatives, especially Griffin and Crawford.
Service Issues
Some customers reported significant frustrations with the service department, citing issues with communication, unresolved vehicle problems, and long wait times for appointments.
Overall Satisfaction
While many reviews reflected high satisfaction with the purchasing experience, there were notable complaints regarding service quality and responsiveness, indicating a mixed overall performance.