Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tallahassee, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Tallahassee location today.
Location
Hours
Reviews
4.1
333 reviews
5 stars
224
4 stars
35
3 stars
15
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from management.
Vehicle Condition
Several customers expressed dissatisfaction with the cleanliness and maintenance of the rental cars, citing issues like dirty interiors and poorly serviced vehicles.
Communication Issues
Many reviews highlight poor communication regarding vehicle availability and reservation details, leading to frustration among customers.
Positive Experiences
Despite negative feedback, numerous customers reported great experiences, highlighting efficient service, friendly staff, and smooth rental processes.
- VLValerie LelandDec 23, 20251.0My experience with this place was the worst experience ever! And I will not be coming back. The manager by the name of Desmond B. along with 2 other male representatives lacked customer service. My mother got in accident and geico appointed us to this location. As soon we got in and spoke about our situation, he said there was nothing he could do and that he was “tapped “ smh…. I’m not sure what kind of business you guys are running up there but it lacks everything this company stands for. No concern, no help… just sitting in his waiting for his holiday vacation . We weren’t looking for a rental for a trip… we were in a car accident.. my mother left disgusted with the service .He didn’t try to help find another location or anything. He said since it is the holidays no cars were available at any other location… but we went to enterprise off Tennessee st and we had a rental car less than 30 mins. This location sucks!
- HHhyDec 21, 20255.0The staff was very friendly and met my rental needs. They provided a ride from and back to where my car was being repaired. I would use Enterprise again in a heartbeat!
- EFEmmanuel FNov 4, 20255.0Excellent service! The staff here was so helpful and friendly, especially after I had several issues with two other locations in Tallahassee. I really appreciated how easy they made the whole process. The manager (or the person who helped me) even gave me a free upgrade after hearing about the trouble I went through — such a kind gesture that I truly didn’t expect. I’m very grateful for their great customer service and highly recommend this location!
- DMDad MorrisonOct 30, 20255.0Perfect car. Great service, quick and professional. Outstanding.
- MXMichael J XifarasAug 30, 20255.0Outstanding. This location always does better job then Tennessee or Tharpe
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Tallahassee?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks to suit various rental needs.
What are the rental hours for Enterprise Rent-A-Car in Downtown Tallahassee?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I book a rental car online at Enterprise Rent-A-Car Tallahassee?
Yes, you can reserve your rental car online through their official website reservation page.
Does Enterprise Rent-A-Car in Tallahassee offer airport pick-up services?
Yes, they provide airport pick-up services to help customers get to and from the airport conveniently.
What payment methods are accepted at Enterprise Rent-A-Car Downtown Tallahassee?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Are there any discounts available for military personnel at this Enterprise location?
Yes, discounts are offered for active military members at this location.
Where is Enterprise Rent-A-Car located in Tallahassee?
The Enterprise Rent-A-Car Downtown Tallahassee location is at 628 N Monroe St, Tallahassee, FL 32301.
What nearby dining options can I visit around Enterprise Rent-A-Car?
Taco Bell is a nearby fast-food restaurant where you can grab a quick meal before or after renting your car.
Are there other car rental agencies near Enterprise Rent-A-Car Downtown Tallahassee?
Yes, Alamo Car Rental is located nearby if you want to compare rental options or need alternative service.
What financial services are available near Enterprise Rent-A-Car in Tallahassee?
Nearby, you can find Envision Credit Union, Addition Financial Credit Union, Synovus Bank, and American Commerce Bank for convenient banking and loan services.