Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tallahassee, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Tennessee location today.
Location
Hours
Reviews
4.0
1,139 reviews
5 stars
681
4 stars
128
3 stars
101
2 stars
60
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Genesia, Roscoe, and Jonathan for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding reservations.
Vehicle Condition
There were complaints about the condition of the vehicles provided, including cleanliness and mechanical issues, leading to dissatisfaction among customers.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality across different visits.
- AWAlicia Wiggins2 days ago5.0Everybody was so nice and pleasant. I’ll always have an amazing experience each time I visit this Enterprise. I noticed the new district manager. She was really pleasant and nice overall I’ll be back.
- CWCarol W.5 days ago5.0What a wonderful experience. Dun was so friendly and professional. He had the answers to all my questions. Hes an asset to the company !!!!
- LMLee McHugh5 days ago5.0All of the personel that we met or talked to on the phone at Enterprise Rentals on West Tennesee St in Tallahassee were friendly, helpful and polite. Thanks!
- CMC M5 days ago3.0I was informed by the representative who inspected the vehicle with me prior to signing the rental agreement that the damage waiver cost was $24.99, and I was strongly advised to purchase it because he stated that the insurance company would not cover any damages to the rental vehicle. Upon receiving my bill, I discovered that the charge was $24.99 per day, not a one-time fee as explained. I then confirmed with the insurance company that rental vehicle damages are in fact covered, directly contradicting what I was told. This experience feels misleading and unacceptable, especially for customers already dealing with the stress and trauma of a car accident. Transparency and accurate information are essential, and this interaction did not meet that standard.
- JSJae SJan 5, 20261.0Terrible staff, management and needs to have a full overhaul of whoever is the real Management. They all say there management and lie and mislead customers and don’t care about customers at all. Stay away from
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Tallahassee?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car on weekends?
On Saturdays, the location is open from 9:00 AM to 1:00 PM, and on Sundays from 10:00 AM to 1:00 PM.
Where is Enterprise Rent-A-Car located in Tallahassee?
The Enterprise Rent-A-Car is located at 5761 W Tennessee St, Tallahassee, FL 32304.
Can I make a reservation for a rental car online?
Yes, you can reserve your rental car online through Enterprise's reservation page for the Tallahassee West Tennessee location.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Is Enterprise Rent-A-Car a woman-owned business?
Yes, Enterprise Rent-A-Car in Tallahassee is owned by women.
Are there nearby places to eat after renting a car at Enterprise?
Yes, nearby you can find Chile & Chili's Taqueria and Taqueria Miranda, both offering Mexican cuisine, as well as Commercial Restaurant which serves American and Italian dishes.
Are there convenient gas stations near Enterprise Rent-A-Car?
Yes, Circle K and Shell gas stations are nearby, providing convenience for fueling your rental car.
What automotive services are available near Enterprise Rent-A-Car?
Nearby you can access automotive repair and glass services at Porter’s Automotive, Inc, Glass America, Gerber Collision & Glass, and Sirmons Alignment & Brake.