Enterprise Rent-A-Car

3.9
253 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Tallahassee, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tharpe Street location today.

Location

Enterprise Rent-A-Car
300 W Tharpe St, Tallahassee, FL
32303, United States

Hours

Reviews

3.9
253 reviews
5 stars
143
4 stars
39
3 stars
14
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Tarique, Kyle, and Ashley for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to customer frustration.

Cleanliness and Vehicle Quality

While many customers reported receiving clean and well-maintained vehicles, some noted issues with cleanliness and vehicle condition upon pickup.

Efficiency

Customers appreciated the quick and efficient service during both pickup and drop-off, although some experienced delays due to understaffing.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported significant issues, indicating inconsistency in service quality.
  • MW
    Marquitta Williams
    Nov 17, 2025
    5.0
    Tarique, the Manger was very helpful and professional he made sure that I had a compact car to fit my needs.He went out of his way to make my rental experience wonderful .I appreciate the good service.
  • PM
    Paul Mullins
    Sep 23, 2025
    5.0
    Awesome customer service experience, coordinated with another location to make sure I was taken care of. Thanks a gain Team
  • MS
    Marcus Sims
    Sep 13, 2025
    3.0
    Sad vibes Smiles and cries Humble guy Marcus’s high
  • MM
    Margaret Mac
    Sep 12, 2025
    5.0
    Efficient and professional. Everything was on time.
  • BA
    Brooklyn A
    Sep 1, 2025
    1.0
    Called the day of to ensure my rental would be available. I couldn't get in touch with the branch all day, finally an hour before scheduled pick-up time I called customer service and someone was able to verify that my vehicle would be available. (I've had an issue with enterprise previously where they did not have my reservation available.) When I got in, not only did they not have my reservation available, they did not have ANY rentals available. They ended up giving me a Jeep with a cracked windshield, that was too small. I had no choice but to accept it as it was a family emergency. On top of it all, my reservation was a one-way rental, then I was told at the time of rental I would HAVE to bring it back to that location, 4 hours from my destination. Highly disappointed and honestly feel like my time and money were both wasted. I would fight for a refund but don't want to waste anymore of time. Horrible experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Tallahassee offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is the Enterprise Rent-A-Car location in Tallahassee?

Our Tallahassee location is at 300 W Tharpe St, Tallahassee, FL 32303, USA.