Enterprise Rent-A-Car

3.7
412 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Tallahassee International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Tallahassee International Airport today.

Location

Enterprise Rent-A-Car
3300 Capital Cir SW, Tallahassee, FL
32310, United States

Hours

Reviews

3.7
412 reviews
5 stars
223
4 stars
54
3 stars
18
2 stars
16
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of responsiveness.

Reservation Issues

Many customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving dirty cars and vehicles with mechanical problems.

Rental Process

The rental process was noted as easy and efficient by some customers, but others experienced long wait times and confusion during pickup and return.

Staff Performance

While some staff members were highlighted for exceptional service, others were described as unhelpful or rude, indicating inconsistency in staff performance.
  • KR
    Kyle Rago
    3 days ago
    1.0
    I wish I could give less than 1 star. This experience has been a nightmare. Its starts by landing in Tallahassee and Enterprise does not have the car we reserved. It took them 90 minutes to find a car for us. Then two days into our business trip the car’s transmission goes out. You cannot get a new car until they come out and tow your current dead vehicle back. At no point is anyone at Enterprise concerned about our schedule and how much of an inconvenience this has been for us. Just absolutely zero empathy. What a joke. I’d highly advise people to use Avis when flying into this airport. Edit: when we went to pick up the replacement rental, they said we did not return the original car. WHAT A DEBACLE. We had to show them the texts that had been sent to us.
  • LF
    Lanatta Flowers
    Nov 7, 2025
    5.0
    Fast and friendly service. Was a good experience with no hassle.
  • RS
    Rachel S
    Nov 3, 2025
    1.0
    The branch manager Jordan Lenoir is the worst. Terrible snobby attitude. Also they make you wait hours for your car even when you booked a reservation weeks in advance
  • MJ
    Mishee Jackson
    Oct 18, 2025
    5.0
    came in to branch was having a really bad experience with the rental car nelson avila was really a breath of fresh air she help us resolved our issue and was able to get us back on the road and able to enjoy our weekend as planned she really made the perspective of the company change how well she handled the situation and was able to rectify the situation she really deserves a raise promotion to management as she handled the situation as a manager would have very nice and kind
  • SC
    Samantha Carter
    Oct 16, 2025
    5.0
    I enjoyed a clean and smooth ride on my trip. I almost always use enterprise at Tallahassee airport to rent my rentals. I consider them one of my top picks. Five stars for me!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Tallahassee International Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more to suit your needs.

What are the operating hours of Enterprise Rent-A-Car at Tallahassee International Airport?

The location is open Monday to Friday from 7:00 AM to midnight, and on Saturdays and Sundays from 7:30 AM to midnight.