Customer Service
Many customers praised the sales staff, particularly Junior Perez, Sebastian Cebollero, and Michael Phillips, for their professionalism, patience, and helpfulness throughout the car buying process.
Sales Experience
Customers reported a low-pressure sales environment, with several noting that they felt respected and valued during their interactions.
Service Issues
There were multiple complaints regarding the service department, particularly about delays in service appointments and poor communication regarding parts availability.
Overall Satisfaction
Overall, the dealership received high marks for the car buying experience, with many customers expressing their intent to return for future purchases.