BMW of Tallahassee

4.8
1166 reviews

About

BMW Dealer
For more than 20 years, Capital BMW has provided excellence in automotive sales and service to customers just like you. We maintain a vast inventory of new and pre-owned vehicles, and with our everyday low prices and financing, you can shop and be confident that you're getting a great deal. Visit us today!

Details

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Location

BMW of Tallahassee
1485 Capital Circle NW, Tallahassee, FL
32303, United States

Reviews

4.8
1,166 reviews
5 stars
1,078
4 stars
28
3 stars
7
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the sales representatives for their professionalism, knowledge, and genuine care throughout the car buying process.

Sales Experience

Many reviews highlighted the smooth and stress-free car purchasing experience, with several customers noting the no-pressure sales approach.

Service Quality

While many customers had positive experiences with sales, some expressed dissatisfaction with service department issues, particularly regarding warranty claims.

Team Performance

The dealership's team, including salespeople and finance staff, received commendations for their teamwork and efficiency in handling transactions.

Overall Satisfaction

Overall, customers reported high satisfaction with their purchases and expressed a willingness to return for future vehicle needs.
  • JM
    James Murphy
    6 days ago
    5.0
    I recently purchased a used BMW 330i from BMW of Tallahassee, and I couldn’t be happier with the experience. Kyle, my salesman, was absolutely fantastic from start to finish. As a first-time car buyer, I was a little nervous about the process, but Kyle made everything incredibly easy and enjoyable. He took the time to explain every step clearly, never rushed me, and made sure I felt confident in my decisions. He answered every question I had quickly and thoroughly, and his professionalism and friendliness really stood out. Kyle truly went above and beyond, and I’m very grateful for the exceptional service he provided.
  • AL
    ARMANDO lopez
    Nov 11, 2025
    5.0
    The process of purchasing a car could be intimidating for many. Thanks to Benjamin Crowder our experience buying our M440i was excellent. Benjamin was very informative and always available when we had questions. Benjamin Crowder really represents the principles and high reputation of the BMW family.
  • DF
    Dave F
    Nov 8, 2025
    5.0
    After a few “bumps in the road” everyone at BMW of Tallahassee made sure that our purchase of a 2023 X3 went smoothly and that we were satisfied. Our salesperson, Breanna, was easy to work with and after some confusion, she handled the sale professionally. The X3 is beautiful and essentially a new car even though it has 12,000 miles on it. Couldn’t be happier with it! Also, another salesperson, George, assisted with the sale and is truly committed to providing awesome customer service.
  • FF
    f86skyblazer
    Nov 5, 2025
    1.0
    I have had a 2016 BMW X5 with a water pump problem. We delivered the car on Monday without appointment. Ian a Service Adviser took the car in. I told them that this was my daily driver. There was no further communication from the Dealer regarding the car. They need to deal with third party insurance. Only when I asked I get some more info. It took them 10 working days to complete the car but still they wasn't able to inform me the car is ready. The best after realizing they charge $285/hour I need to bring the car again for fixing some loose turbo charger clamps battery protection. They marked the Horn as working but it wasn't working. That's quality.
  • BH
    Bruce Horack
    Nov 4, 2025
    5.0
    Completely satisfied with the experience from start to finish. No drama or pressure. My sales representative, Kevin Commissiong, was very knowledgeable of the X5 and was invaluable in shortening the learning curve on all the tech features. My need for the extra clearance to take the vehicle on rough farm roads meant ordering it with the air suspension. Surprisingly, car was built and delivered in short order. Kevin kept me in the loop throughout the process.

Frequently Asked Questions About BMW of Tallahassee

What is the address of BMW of Tallahassee?

BMW of Tallahassee is located at 1485 Capital Circle NW, Tallahassee, FL 32303.

What is the contact phone number for BMW of Tallahassee?

You can contact BMW of Tallahassee at +1 888-871-6813.