Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Courtney, Rajah, and Terrie.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and unhelpful experiences, indicating inconsistency in service quality.
Product Knowledge
Several customers noted that some employees lacked sufficient knowledge about car parts and services, leading to frustration.
Store Management
Positive feedback was given about the store managers, particularly for their professionalism and willingness to assist customers.
Website Issues
A customer expressed frustration with the website's navigation, indicating a need for improvement in online services.