Enterprise Rent-A-Car

4.0
473 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sunrise, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sawgrass Ford location today.

Location

Enterprise Rent-A-Car
14501 West Sunrise Blvd, Sunrise, FL
33323, United States

Hours

Reviews

4.0
473 reviews
5 stars
316
4 stars
38
3 stars
15
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service from management.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including broken features and unpleasant odors.

Reservation Issues

Multiple reviews highlighted problems with reservations, including unavailability of reserved vehicles and delays in service.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with the overall service and indicated they would return.
  • JS
    Jenn Simpson
    2 days ago
    5.0
    Friendly, efficient staff. Quick pick up and return of the car. Also, very easy to extend my rental online daily, as I was awaiting a car repair which was delayed. Overall wonderful experience!
  • SK
    Skylar K
    4 days ago
    5.0
    Rented a Mitsubishi Mirage, and didn't realize the mirror cap was missing when I rented it. Turns out Carlos documented it for me before I left the lot and they gave me my security deposit back. Very honest business.
  • JS
    Jason Sayen
    Jan 3, 2026
    1.0
    This place continues to provide the worst customer service. Unfortunately Geico forces you to rent from here when you file a claim. Even with a reservation it takes over an hour to get a car and no one even acknowledges that you are waiting. Avoid at all costs if you can!
  • KB
    Keausha Bradley
    Dec 27, 2025
    5.0
    I had a fantastic experience renting here, thanks to Carlos! He was incredibly patient, happy to answer all my questions, and provided top-tier customer service!
  • LB
    life of Tanashia Burch
    Nov 19, 2025
    1.0
    First, i want to say Daniel the manager here is rude , over talks you and isn't there to resolve any issues a customer may have he doesn't have any customer service skills, refused to give me the general manager number so i could complain on him, as i stated to him i spoke with corporate and they advised my issue would be resolved when i spoke with a manager at the location to my surprise this isn't a manager he has no customer service skills at all he didn't give no options to resolve my issue and make me a happy customer when i informed him i will make a bad review and report them too the BBB he said yea go ahead you can do so , if this is someone enterprise wants working for there company go right ahead but he isn't in the right position. and he told me corporate is basically no one just the customer service number i said not a problem i will get the general manager information and i will go from there

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Sunrise, FL?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Sunrise, FL?

You can find Enterprise Rent-A-Car at 14501 West Sunrise Blvd, Sunrise, FL 33323.