Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N University Dr in Sunrise, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sunrise, FL or call us at (954) 742-3814.
Many customers praised the helpfulness and professionalism of staff members, particularly Juan P, who received numerous commendations for his service.
Mixed Experiences
While some customers reported excellent service, others experienced poor customer service, particularly from management and during returns.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and their willingness to assist customers in finding the right parts.
Quick Service
Customers appreciated the quick and efficient service, especially regarding battery installations and replacements.
LS
Leigh Ann Shoulders
Jan 4, 2026
5.0
I had a bad battery and it was near closing time when I arrived at autozone. I was concerned about being able to get home but Juan assisted me quickly and efficiently. He was extremely professional and helped me understand the different options available. It was a very pleasant experience and I am so grateful for his service and for easing my stress about getting home safely.
JH
james havlic
Jan 4, 2026
1.0
Bad experience. People hate their job. Came in to Look for a part and couldn’t find it and went up to the counter and asked the guy He told me the items are in that section instead of taking a minute and actually asking me question or using a computer which online said had 2 available. Kind of brushed me off. Also nobody is attending to the customers even if they are at the counter. If people hate where they work why hire them. Anyways stay away from this place if you are looking for actual help.
SD
Seema Dwarka
Jan 4, 2026
5.0
Had a great experience at Autozone. Juan was very helpful, gave great customer service and replaced our battery with ease. He gave us the best options and provided the best service. Will go back to him again when needed.
NW
Noelle Wiener
Jan 3, 2026
5.0
I highly recommend this AutoZone location for the friendly employees that are willing to go over and above to help. Juan P helped when my daughter who is hours away from home at college had a dead car battery. She was able to get a jump and I called AutoZone to locate a battery. He was waiting for her when she arrived and installed the battery quickly. He made a nervous student feel very comfortable. We had a terrible experience at another auto parts store nearby and I highly recommend this AutoZone in Sunrise. Thanks Juan P!
JB
Javonne Brown
Jan 2, 2026
5.0
Juan was amazing; excellent customer services. I came in and needed help with finding the right oil for my car he was very patient and took the time to explain the importance of getting the right oil and he was kind enough to check it and put it in for me. The most good deeds in small things can really make a difference in someone’s day thank you Juan for your kindness!!!!!