Valvoline Instant Oil Change

Reviews

• HS

  Hailey Szpila

  2 days ago
  5.0
  Markell gmc (I hope I spelled his name correctly) is an absolute gem & was very informative & thorough with my oil change and let me know that my power steering was running low and was dirty. He also went above and beyond by getting my air filter replaced even with them recently being out of stock. I appreciate him making everything run smoothly and efficiently. His work ethic didn’t go unnoticed!! Absolutely will be back for my next oil change.
• TS

  The Unfunny Skeleton

  Feb 16, 2026
  5.0
  Five stars for Valvoline. The whole visit was fast, efficient, and well worth the money. Customer service stood out the most—Andrew made the experience easy, explained everything clearly, and kept things moving without cutting corners. The team works with urgency but still pays attention to detail, which is rare. Great value, great speed, and a level of professionalism that makes you want to come back.
• DD

  Danielle

  Feb 15, 2026
  1.0
  $114 for an oil change is insane! The whole time I sat there they just continued to try and upsell me things I didn’t need when already overcharging me for a simple service and I kept saying all I needed was an oil change. It used to at least include checking the lights and other fluids which wasn’t done. These corporate auto shops are out of control.
• KF

  Kara Frosch

  Feb 11, 2026
  1.0
  I'm currently sitting in the Valvoline parking lot after I came to just get my oil changed waiting on a tow truck. Apparently the oil filter housing was put on too tight the one guy couldn't remove it himself so the store manager markell adams told me whoever did my oil last put it on too tight. He then had his employees 2 of them force it off and it cracked the housing and left my car leaking oil. Markell then said "u gotta call a tow truck" no explanation from him After that. The other employees were sympathetic and very nice about helping me with arranging a tow truck. Now I'm sitting in the parking lot a single mom no money for tow truck, I have a child that I had to have someone pick up from school. The Manager markell left quickly without saying a word to me no sorry or is there anything I can do to help. Left me sitting here to pay for a tow truck I can't afford and not even a sorry actually couldn't even look me in the face. He as a manager told me it was too tight and one guy cldnt get it off so common sense wld be to say we can't do the oil change because we will probably break something sure enough I have a cracked housing now and spent my last 100 bucks on a tow truck. Horrible customer service by the manager only the other employees were all very nice and felt bad for what had happened.. new management wld be a smart move on Valvoline. Thanks markell u suck!
• AV

  Abraham velilla

  Jan 21, 2026
  5.0
  Fast, honest, and professional service at Valvoline Instant Oil Change on SE Ocean Blvd. The team was transparent, explained everything clearly, and treated my vehicle with real care. No pressure, no gimmicks — just solid, trustworthy work. Highly recommend.

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