Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the St. Augustine area, turn to Safelite AutoGlass . Those in central St. Augustine or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 70 Dobbs Business Circle, Safelite AutoGlass St. Augustine repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
354 reviews
5 stars
297
4 stars
8
3 stars3
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with poor communication, missed appointments, and lack of follow-through on damage claims.
Technician Performance
Several reviews highlighted the professionalism, friendliness, and efficiency of the technicians, with specific praise for their communication and quality of work.
Scheduling Issues
Customers frequently reported problems with scheduling, including overbooking and technicians arriving without the necessary parts.
Quality of Work
While some customers were satisfied with the quality of the windshield replacements, others reported issues such as leaks, scratches, and improper installations.
- BBBrandonJan 2, 20261.0Had an appointment for 11AM. Got here 30 minutes early, they didn’t even take my car into the bay until 11:30 so an hour after arrival. It’s now noon and they literally just started fixing the chip. Absolutely ridiculous, I’ve used safelite multiple times before and it’s always been an easy experience and they came to me but because the online system refused to let me book an appointment for at least 4 months out I had to come here. Terrible experience
- NJNicole JonesDec 30, 20251.0I am beyond frustrated with Safelite and how poorly this situation was handled from start to finish. Safelite replaced my windshield in 2019 or 2020. In May 2025, I noticed a leak during rain on the driver’s side where the windshield meets the headliner. I’m an international student and am only home 1–2 times a year, so this wasn’t something I could immediately address. When I did, Safelite performed a leak test on July 22, 2025 and confirmed the windshield was leaking. They took responsibility and replaced the windshield in early August. Because the leak went on for some time, it caused damage to my headliner. After confirming the leak, the manager at the St. Augustine location explicitly told me IN PERSON to get an estimate from an auto body shop so Safelite could cover the damage. I did exactly that and handed him the estimate at my windshield replacement appointment. He told me he would submit it to corporate for approval and that I would be contacted with next steps. I was never called. After weeks of no follow-up, my dad attempted to help while I was back in school overseas. He was bounced between locations, and told to go to Jacksonville because that was the original service location. Due to my dad’s back surgery and recovery, this was delayed, but when I returned home in December, I went to the Jacksonville location myself. That’s when I was told that the St. Augustine manager now claims he “never said” the headliner would be covered — directly contradicting what he told me and the reason I was instructed to get an estimate in the first place. The lack of communication, accountability, and consistency is unacceptable. I was given false assurances, ignored, and then effectively gaslit when I tried to resolve the issue. This has been an exhausting and incredibly disappointing experience. I would strongly caution anyone against trusting Safelite’s word when it comes to follow-through or damage claims.
- MMMatthew MillerDec 29, 20251.0Safelite broke my parents windshield when they came out, then had a broken part, then didn't have a replacement part. They have had the car undrivable for over a week. If you plan on using this location, I would recommend you either try somewhere else, or be ready to be without your car for a long while.
- NJNickolas JanssenDec 26, 20255.0I had a large crack across my windshield and Dwight came out and took care of it. The install was done very well. From great communication on arrival and completion of the project to the clean install. Dwight was extremely kind and polite. Really solid guy. Highly recommended. Easiest process I have ever gone through in car repair service.
- SMSue MinterDec 26, 20254.0We signed up to get a windshield replacement and new windshield wipers. Set up the appointment online. The technician called before they were on their way. Got to the house and had the wrong windshield so he had to leave. Came back hours later. Put the windshield in but then didn't have time to recalibrate the windshield or to put the wipers on. So a second appointment was made for someone to come back and recalibrate the windshield and put on the new wiper blades. This 2nd technician was ready to install a new windshield when I let him know that had already been done. Just the recalibration and wiper blades needed to be replaced. Both technicians were very nice but not well prepared or well informed about what needed to be done. Seems like information from the main office is not accurate. But it was very convenient for them to come to our house and they did get the job done.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass offer in St. Augustine?
Safelite AutoGlass provides windshield repair and replacement, including chip and crack repair, windshield wiper replacement, and installation of car, truck, van door glass with a national lifetime warranty.
What are the operating hours of Safelite AutoGlass at 70 Dobbs Business Circle?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Is Safelite AutoGlass St. Augustine wheelchair accessible?
Yes, the location has a wheelchair-accessible entrance for customers.
Does Safelite AutoGlass offer mobile auto glass repair services in St. Augustine?
Yes, customers can access convenient mobile auto glass repair and replacement services in the St. Augustine area along with in-shop service.
What payment options are accepted at Safelite AutoGlass St. Augustine?
The shop accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I book an appointment online for auto glass repair at Safelite AutoGlass?
Yes, appointments are required and can be booked online via their reservation website.
Does Safelite AutoGlass St. Augustine provide insurance paperwork and processing?
Yes, they handle insurance paperwork and processing for your convenience.
What nearby automotive services can I find around Safelite AutoGlass at 70 Dobbs Business Circle?
Nearby, you can find Obi Automotive for vehicle repairs, Sunblockers Window Tinting for car window tinting, and Alpha Detailing Specialists for auto detailing and repair services.
Are there any local stores near Safelite AutoGlass where I can shop for groceries or sporting goods?
Yes, Honey Truck Company is a nearby supermarket and organic grocery store, and Admiral Ammo Supply offers gun, ammo, and sporting goods products.
What nearby attractions can I visit around Safelite AutoGlass in St. Augustine?
Visitors can explore local businesses like Mystic Farms Retreats, which offers psychic and holistic services and serves as a concert venue for events.