Business Details
About
Cadillac DealerUsed Car DealerAuto Accessories StoreAuto Body Repair
At Fields Cadillac St. Augustine, we understand that the buying process can be overwhelming and confusing at times. That's why our dedicated customer service representatives are readily available to assist you in any way possible. Whether you have questions about financing options, the features of a specific vehicle, or simply need guidance navigating the car-buying process, we are here to help.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Fields Cadillac St. Augustine
375 Outlet Mall Blvd, St. Augustine, FL
32084, United States
Hours
Reviews
4.8
1,757 reviews
5 stars
1,631
4 stars
47
3 stars23
2 stars9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by staff members, particularly highlighting individuals like PJ, Jake, and Zander.
Sales Experience
Many reviews noted a positive car buying experience, with sales associates being described as knowledgeable, accommodating, and non-pushy.
Service Quality
The service department received high marks for efficiency, thoroughness, and clear communication, with many customers expressing satisfaction with the quality of service provided.
Atmosphere
The dealership was frequently described as welcoming and pleasant, with amenities like a breakfast bar contributing to a positive customer experience.
Follow-Up Issues
A few customers reported concerns regarding follow-up communication and transparency, particularly in relation to out-of-state purchases.
- KGKeith G6 days ago5.0This dealership is absolutely amazing….staff (Kim Taylor, my salesperson) did a lot of leg work to get me what I wanted. No runaround, totally professional and knowledgeable. She got me in and out within 1 and a half hours. She has great people backing her up from start to finish. What a great place to buy a new Cadillac!
- BMBarbara McDanielNov 15, 20255.0If you are in the market for a new car you have to go to Fields Cadillac in St Augustine. I had the most amazing experience test driving and buying a new Escalade. Dennis Parker is so personable and down to earth. He made the whole process a great experience. Don’t go anywhere else!
- KGKeith GiordanoNov 14, 20255.0Kim Taylor with Fields Cadillac St Augustine is the most knowledgeable and professional auto dealer I have ever experienced in my 60+ years! After an initial search for a new Cadillac, Google of course let every dealership within 200 miles know that I was looking...out of 20 calls and 30+ emails (multiple from the same dealer), she was the one individual that left a voicemail that stated, just there for any assistance in your search.... every other left canned or scripted messages or texts call me call me, I have a deal for you, was totally exhausting and had to turn the ring /text alert off! I called her 2 days later, I explained what I was looking for, pricing I was willing to pay, trade in I would accept, knew what my fico was, terms I wanted and no upsell at the close...She worked it up (several cars) in a matter of 2 hours, emailed everything back. I went to the dealership and hour later, they offered lunch, refreshments, I got to know a beautiful soul...Bill Bingham -Finance Mgr) had me do the final paperwork in a matter of 15 minutes, she gave me a lesson on all the features, and I was out of there within an hour and a half.... this has to be the most pleasant experience I have ever had purchasing a new car....Thanks to Kim, Bill and all the people behind you....can I say, THIS CAR IS HEAVEN....CT5 Sport, cool and gorgeous!
- PMPeter MatthewsNov 13, 20255.0First class dealership. My service advisor Jake, very informative, knowledgeable and friendly. field’s Waiting Room accommodations was exceptional. Full line of breakfast drinks and goodies. Bravo
- SBSimon BakNov 12, 20255.0Wonderful dealership, Barry and the team reminded me that customer service is not dead in buying a car. I highly recommend this dealer great inventory and even better customer service.
Frequently Asked Questions About Fields Cadillac St. Augustine
What types of vehicles does Fields Cadillac St. Augustine offer?
Fields Cadillac St. Augustine offers new Cadillac cars and certified pre-owned Cadillacs.
What are the regular operating hours of Fields Cadillac St. Augustine?
The dealership is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and closed on Sundays.
Where is Fields Cadillac St. Augustine located?
It is located at 375 Outlet Mall Blvd, St. Augustine, FL 32084, USA.
What car services are available at Fields Cadillac St. Augustine?
They provide oil changes, brake services, battery replacements, and alignment services.
Does Fields Cadillac St. Augustine offer financing assistance?
Yes, dedicated customer service representatives are available to assist with financing options and guide customers through the car-buying process.
How can I schedule a service appointment at Fields Cadillac St. Augustine?
You can schedule a service appointment online via their service scheduler at https://www.fieldscadillacstaugustine.com/service/scheduler.htm.
Are there free parking and wheelchair accessible entrance at Fields Cadillac St. Augustine?
Yes, the dealership offers free onsite parking and has a wheelchair accessible entrance.
What nearby places can I visit after visiting Fields Cadillac St. Augustine?
After your visit, you can explore nearby places like Premier Cadillac for automotive repair or enjoy shopping at stores like Michael Kors Outlet or Nautica.
Is there a good restaurant close to Fields Cadillac St. Augustine for dining before or after a visit?
Yes, Texas Roadhouse, a popular American steakhouse, is located nearby and is a great option for dining.
Where can I rent a car near Fields Cadillac St. Augustine if needed?
Enterprise Rent-A-Car is located near the dealership and offers car and truck rentals for your convenience.